Complaint Review: ETF Trend Trading - Roseville California
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- Author Confirmed
- ETF Trend Trading 1079 Sunrise Ave - Suite B-198 Roseville, California USA
- Phone: 800-743-0385
- Web: www.etftrendtrading.com
- Category: Consumer Services
ETF Trend Trading Not Issuing a Justified Refund Roseville California
*Consumer Comment: Looks Like Small Claims Time
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In Oct. 2014 I purchased the AAPL Signals Service from ETF Trend Trading. This purchase came with a 90-day money-back guarantee.
I was not satisfied with the service, so about 5 weeks later, I requested a refund. They contacted me with instructions to return educational materials that came with this service. Within a week, they had received the materials I sent back to them via Fedex.
In Jan. 2015, I contacted them about the refund status. They replied, "Recently we have run into some issues with regards to getting everything returned to you. We promise we will resolve this issue shortly and keep you updated.” That was the last I heard from them.
Since then, they have not answered the e-mails I sent to them, nor returned phone calls.
In Feb. 2015 I initiated a complaint with the Better Business Bureau (BBB). The company did not respond to the BBB about my complaint.
Also, as of July 5, 2015, the BBB website (bbb.org) shows that there are 11 unresolved complaints against ETF Trend Trading. All of these complaints are for refund issues and 10 of the complaints have been initiated since the start of 2015.
Furthermore, the BBB has given ETF Trend Trading a rating of "F" - the BBB's lowest.
Finally, in May 2015, I initiated a complaint about ETF Trend Trading with the Federal Trade Commission (FTC).
This report was posted on Ripoff Report on 07/05/2015 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/etf-trend-trading/roseville-california-95661/etf-trend-trading-not-issuing-a-justified-refund-roseville-california-1239787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Looks Like Small Claims Time
AUTHOR: Jim - (USA)
SUBMITTED: Sunday, July 05, 2015
First, let's clarify a few things. The BBB cannot enforce anything! The BBB is NOT part of any government entity! The reason this place has a so-called "F" "rating" is because they HAVE NOT YET PURCHASED their "A+" rating! These PHONEY ratings are simply that...PHONEY! Anybody can buy any "rating" they want. The BBB is nothing more than a scam which operates like a diploma mill. What will happen is you have provided the BBB SCAM operation with a sales lead. They will now attempt to sell this place their "membership" and if they buy, their "F" phoney rating will become "A".
Since this transaction took place in October, you are beyond the point of placing it into contest with the credit card company, if you used a credit card to purchase it. Since they are not responding to you, you will need to get their attention with a suit in small claims court. Please don't let this drop. Check with your county clerk's office to find how to do this. You do not need an attorney to do this.
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