Complaint Review: Eurowings - Düsseldorf
- Eurowings Großenbaumer Weg 6 Düsseldorf, Germany
- Phone: +49 (0180) 6 320 320
- Web: https://www.eurowings.com/
- Category: Airline
Eurowings Overbooked Flights Causing Nightmares with Passengers, and Customer Service are Non-Responsive! Düsseldorf
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I went to pick up my boarding pass on a connecting flight from Croatia to London via Dusseldorf when the person at the transit desk told me they had overbooked the flight so I wasn't assured my seat, and had to ask at the gate whether I would get on the flight. At the gate after three tries I eventually got assigned a seat, this seat had also been assigned to someone else! So there were people milling about on the plane with no seats. Luckily I was one who got to keep the seat I was in. But I could have missed this flight and my next one back home, a flight I paid fully for, due to Eurowings' disgusting practices and negligence. A number of passengers did miss the flight, and I was informed this is a common practice with Eurowings. Also, they don't respond to complaint emails. Be warned, never fly this disgraceful airline!
This report was posted on Ripoff Report on 09/13/2018 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eurowings/dsseldorf-d-40472/eurowings-overbooked-flights-causing-nightmares-with-passengers-and-customer-service-are-1460765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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