Complaint Review: eventticketscenter.com - Internet
- eventticketscenter.com Internet USA
- Phone: 866-237-6204
- Web: eventsticketcenter.com
- Category: Festivals & Event Services
eventticketscenter.com mytickettracker.com ticketnetworkdirect.com Lied to me and withheld information about the nature of the tickets I was buying both on their site (eventticketcenter.com and over the phone (mytickettracker.com) CT shows on my bankstatement Internet
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I was looking for one ticket to the Alice In Chains concert at the SLC venue The Depot a few days before the actual show. I clicked a link online to eventticketcenter.com and tried to purchase just one ticket - I think the listed cost was $77. I clicked it a few times and got a message saying "we are unable to process your request", or somesuch. I figured that maybe the event was sold-out, but going back to the listing it kept showing 2 tickets.
There was a number on the site which said for help with your order call: 866-237-6204. This was the number (unbeknownst to me) for mytickettracker.com. I spoke to a live representative who basically lied to me and withheld information about the nature of the tickets I was buying. I was told that these two tickets were being held on reserve and that the "Seller" would only release them as a pair. I HAD to buy two in order to get the tickets. I was never given any other alternative, or told that I had basically entered a venus flytrap. With all this disinformation, I went ahead and purchased the last two tickets, knowing I only wanted one, and thinking of a friend I could invite to split the cost. (He didn't end up paying it once I explained the situation - not even the base price, but that's cool, and another story).
When I got off the phone after completing the transaction I was curious about how much I'd been gouged. I knew I was paying a bit extra to purchase them this way, and was told such. The actual venue - The Depot - Listed them at $57 I think, and I know that a local ticket seller had them at $66. I paid $255.12 and that was supposed to include the fees (venue and handling). When I saw my bank statement, there was the $255.12 AND the $15 venue fee AND the $8 handling fee (both legitimate).
Thes people are on-line ticket scalpers. I was lied to about the availability and the nature of the tickets and told the only way to get them was as a pair, and that some ominous "Holder" of tickets had placed them on "reserved" status.
What a bunch of lies! Shame on you both - the scalper and his frontman.
I have started a dispute through my bank but thought it good to spread the word.
Oh - also at the end of our call, knowing I'd been raped, they offered me the chance to recoup "up to" $50 by listening to another offer (Greatfun.com). Turned out that it was technically only $25, minus one dollar - and I've cancelled that offer to avoid a $16.95/month membership fee.
This report was posted on Ripoff Report on 07/14/2016 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eventticketscentercom/internet/eventticketscentercom-mytickettrackercom-ticketnetworkdirectcom-lied-to-me-and-withhel-1316882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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