Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #984613

Complaint Review: evergreen.dress2010 - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Maiv — Orange County California United States of America
  • Author Confirmed What's this?
  • Why?
  • evergreen.dress2010 online only Internet United States of America

evergreen.dress2010 alegendseller on ioffer Sent wrong item and then no longer responsive , Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Do not recommend. Beware! Not responsive after they take your money and send you the wrong dress horribly sewn dress!

I found evergreen.dress2010 through ebay. They also sell custom made gowns off ioffer under a different name.

Communication was great at the beginning. I sent them photos and specifications, and both parties agreed on how the dress will be made (material, design etc). Payment sent was then sent. Their turnaround time response for emails was 24 hours.

They will not send photos of the finished dress before shipping the dress out, although I did ask. I sent them emails in between production to remind them and confirm that the colors and design were correct.They seem to always mistake me for others or doesnt remember we had the agreement, I would keep having to state, Please refer back to the email we
had, you agreed to it.

After a few weeks, I emailed to confirm the date of arrival; they confirmed that it was almost ready and will notify me when the dress is sent out. Never notified me but I did receive the dress two weeks later (one week later than promised).

Was not happy with the dress received. Probably looked about 50% of what I expected. I mean, its from China, I didnt expect a designer gown, but gee, at least look decent. It was horrible. Stitching was poorly sewn (crooked on the bottom, material not folded neatly), there were a lot of hanging lose threads, hanging beads. One side of the dress (by the hips) had a
big bump, the way the fabric was sewn and folded was way wrong. I requested for a plain dress, with no beadings or lace, but sure enough the dress was covered with both. I had also asked them to make a stash in a very specific color (white) and the stash came in purple and sewn on to the dress, although I had specifically asked them not to attach it to the dress. The string to lace up the dress was horrible - It was 2 pieces of fabric sewn together and they didnt werent aligned correctly so the string is twisted.

I immediately took photos of the dress and sent it to them.
I thanked them for sending the dress and pointed out the problems with the dress. NO RESPONSE. Took a few days and another email, and they finally replied saying that they were having computer issues. After a couple of emails (note:
their turnaround response were now longeras compared to before when it was within 24 hours) They offered to make me a new dress if I pay $95 OR I can go get the dress fixed and theyll refund me $20. No. I told them that I am not going to pay for another dress when it was not my mistake and getting the dress fix will cost me more that $20 --- plus how  do I take the beadings and lace off without there being HOLES in the dress??  Well, I have not heard from them. Ive sent them two more emails to follow up and it has been one week NOTHING. I will never purchase a wedding dress made from China again and I definitely will not recommend this place.

This report was posted on Ripoff Report on 12/19/2012 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/evergreendress2010/internet/evergreendress2010-alegendseller-on-ioffer-sent-wrong-item-and-then-no-longer-responsive-984613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now