Report: #1475264

Complaint Review: EverlyMuscle -

  • Submitted:
  • Updated:
  • Reported By: Pamela — Gainesville Florida United States
  • EverlyMuscle United States

EverlyMuscle Celine ageless moisturizer

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I believe I had an advertisement on Amazon for this product.  It was available for shipping cost only of $4.97.  So I ordered it and gave credit card to pay for shipping.  The next 4 months it arrives in a simple package with no return address and just the product.  No invoice or any paperwork, so I just assumed it was for same amount.  I didn't check my bank account until the 5th month when I saw a recurring charge of $89.37 from EverlyMuscle. I tried to look it up on the internet to no avail. 

Finally, I got a hold of someone and told them I wanted to cancel immediately.  I didn't even know what the charge was for until she told me the cream.  I then said I had one that hadn't been opened and wanted a full refund.  She said I could get the next one for 60% off.  I told her no.  Then she said I could have 30% refund and keep product.  I told her no again.  Then she finally told me I would recieve a full refund and could keep the product.  They evidently didn't want to give an address out either.  

Somewhere on the advertisement maybe had in very fine print, it was a recurring charge but I never saw it nor did I see a price of $89.37 for a very tiny bottle of cream.  It is complete fraud!!!!

This report was posted on Ripoff Report on 03/13/2019 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/everlymuscle/everlymuscle-celine-ageless-moisturizer-1475264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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