Everything Vintage Item never received Cleveland Ohio

On November 2nd, 2014 I made a purchase for a windbreaker jacket from Everything Vintage. Seeing as how it states on their website that shipping only takes 2-5 business days, I figured it should take about a week to arrive. So on the 10th, I sent them an email to request tracking information just as it also stated on the website. I heard nothing back for a week more and so I sent another email on the 17th just to see if they would ever respond. I got absolutely no response back until the 19th when I decided to open a dispute on the transaction. I got a reply THAT SAME DAY which stated that shipping problems with USPS had occurred and the order would get reshipped on Friday the 21st.

Since they replied and explained what was going on, I thought I would close the dispute. That was clearly a mistake. They said in their reply that in order for them to get an update on the status of my order, I would need to send them my shipping and order info, even though I had already sent it them three times. So, I sent them my info once more on the 19th and again on the 21st with no update on my order. Since I already closed the dispute I can't open it again and now all I can do is reveal what they're doing and continue to send them emails until they get fed up with me.