Complaint Review: excalibur hotel and casino - las vegas Nevada
- excalibur hotel and casino 3850 las vegas blvd. las vegas, Nevada USA
- Phone:
- Web: www.excalibur.com
- Category: Hotel
excalibur hotel and casino over charge on hotel las vegas Nevada
*Consumer Comment: responding to consumer complaint about theft in their room at a hotel
*Author of original report: excalibur hotel
*Consumer Comment: Questions
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we made reservation on line on 3/2/2017 at 10 pm for 3/3/2017 for one night with early check in, a $20.00 option. and paid $72.56.
upon arrival on 3/3 /2017 to hotel at 11 am. we were told our reservation was for 3/2/2017, the same night we made our reservation at 10 pm and they charged us $72.56 for 3/2/2017 and we had to pay $167.97 for the night of 3/3/2017.
how could they charge us $20.00 for early check in at 10 pm on 3/2/2017 if the reservation was for the same night? then we had to pay much more for the one night we did stay, 3/3/2017.
we are not stupid, it doesn't make sense to pay for early check in if you are checking in after 10 pm.so it is obvious we had reserved for 3/3/2017 and not 3/2/2017 and this was nothing more then a money grab.
This report was posted on Ripoff Report on 03/09/2017 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excalibur-hotel-and-casino/las-vegas-nevada-89109/excalibur-hotel-and-casino-over-charge-on-hotel-las-vegas-nevada-1360761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
responding to consumer complaint about theft in their room at a hotel
AUTHOR: Jim - (USA)
SUBMITTED: Tuesday, May 16, 2017
I read about the theft at Excaliber Hotel in Las Vegas. I though was sleeping one night or fell asleep about 6 months or less ago on the bench to the left as you walk out of the north side which is the back entrance to the Hastings Ranch, Pasadena, California library and was suddenly being yelled at by some pervert who said from his Mustang or something which was yellow or something that he was "going to make me his b****", this weirdo is a fagot homosexual for certain, I yelled that he wasn't going to be saying this garbage and then went out to get his car's license number and stuff but he started down Sierra Madre Villa Avenue past Rosemead Boulevard/ Orange Grove Avenue and I kept yelling that he was going to be shot and stuff and then the people who live across the street to the north wouldn't answer at their doors and the Burger King down Rosemead Boulevard had 2 strange Mexican workers who wouldn't call the police. But Elena Rivera the xxx person has a website called clubelenarivera.com where the only comment there is from me from over a year ago so possibly some scum in the mafia know her or someone because she qwas in a movie called "Be My B**** 3" back in 2007 or 2008 and Excaliber Films has her on their website so is Excaliber Films run by Excaliber Casino and Hotel because maybe they told that scumbag to say that q***r stuff.
#2 Author of original report
excalibur hotel
AUTHOR: - ()
SUBMITTED: Friday, March 10, 2017
we booked it on the excalibur hotel web site on 3/2/17 at 10:38 pm. they had a special price for $109.25 for a queen suite and we were driving from los angeles and were planning to leave early so we paid $20.00 for early check in, making the cost $129.25. they required the amount of $72.56 to hold the reservation at that price, which we paid.
#1 Consumer Comment
Questions
AUTHOR: Robert - (USA)
SUBMITTED: Thursday, March 09, 2017
What date does your reservation confirmation show you booked and how did you book it?
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