Complaint Review: Excellence Auto Direct - EULESS Tx
Excellence Auto Direct Illegal Business Practices EULESS Tx
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I would like your help in looking into a company that does business in your city. Excellence Auto Direct. The are clearing the codes off of cars before selling them. I helped my daughter buy a car from them. I test drove it. There were no lights on. A few days after buying the car , the Air Bag Light came on, the Tire Pressure light came on, the speedometer wasn't acting right. Today I had the car throughly checked out by another dealership, Toyota of Richardson. I have attached their report. The Technician stated that the Air Bag literally came off in his hand.
Now the whole steering wheel and air bag has to be replaced. The Speedometer is also not working right and has to be replaced. And the pan the protects the engine underneath also has to be replaced. This adds up to almost 3600.00 in safety repairs. This was clearly hidden from us. There is no way the codes cleared themselves. My daughter could have really been hurt had she been in an accident with the Air Bag improperly installed. Please open an investigation into this. I don't want someone hurt because they are trying to make a quick Buck. Excellence Auto Direct - Owner Matt Riahi 817-952-7277 Thank you for your time. Rebecca Neirynck
This report was posted on Ripoff Report on 12/06/2018 09:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/excellence-auto-direct/euless-tx-76040/excellence-auto-direct-illegal-business-practices-euless-tx-1468988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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