Report: #900723

Complaint Review: excite.com/events - Internet

  • Submitted:
  • Updated:
  • Reported By: A — Minneapolis Minnesota United States of America
  • excite.com/events

    Internet
    United States of America

excite.com/events excite.com excite Event tickets ripoff Internet

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
I looked around for tickets to the Blue Man Group in Minneapolis on the internet. It was flooded with ads from resellers and I stumbled upon excite.com and purchased 2 tickets for nearly $265. Less than 2 hours later, I came across ticketmaster and saw that the exact same tickets (seats next to the ones I bought) were selling for $170 total. Ticketmaster happened to be the primary seller for the tickets. What a ripoff!

I tried contacting the customer service, they were rude (the online rep, phone rep and her manager "Cooper") and refused to do anything about it. They cited the usual BS like "policy", "sales are final", "sold by 3rd party". Eventually they got even more rude and said things like, "we get calls from people like you everyday"... implying that I was certainly not the first one to complain. And their attitude from the very beginning was that of seasoned jerks. Like they were trained to shut customers up that had genuine issues. When asked for his company's name and supervisor's contact, this Cooper-chap hung up on me.

This report was posted on Ripoff Report on 06/21/2012 05:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excitecomevents/internet/excitecomevents-excitecom-excite-event-tickets-ripoff-internet-900723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!