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Report: #536322

Complaint Review: Exclusive Decals & Screen - Mission Texas

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  • Reported By: Gilbert — Harlingen Texas United States of America
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  • Exclusive Decals & Screen 4619 W Expressway 83 Mission, Texas United States of America

Exclusive Decals & Screen Company took advantage of a kid, youth & Adult non-profit organization and was told if we wanted to seu them. Mission, Texas

*Author of original report: Javier, you just don't get it!

*Consumer Comment: Excellent Service

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WE ARE A NEW NON PROFIT ORGANIZATION THAT WORKS WITH KIDS, YOUTH AND SOME ADULTS IN THE MODELING INDUSTRY.  WE PROVIDE FREE WORKSHOPS TO ALL OUR MEMBERS SO OUR FUNDS ARE VERY LIMITED.  WE WENT TO THIS BUSINESS TO ACQUIRE T-SHIRTS  AND WE GOT ALL 45 T-SHIRTS DONE WRONG...#1.  NOT ALL T-SHIRTS WERE DONE IN BLACK FOR SOME WERE DK NAVY BLUE,  #2.  WE ASKED FOR A DARKER COLOR INK AND GOT A WASHED OUT COLOR INSTEAD.  #3.  OUR NAME (AMERS) WHICH WAS TO BE PRINTED ON THE SIDE OF THE T-SHIRT CENTERED VERTIAL WERE DONE WITH THE A WAY OFF TO THE LEFT SIDE OF THE OTHER LETTERS. WE CONTACED JOE THE OWNER 3 TIMES AND WERE TOLD THAT HE WAS NOT GOING TOANYTHING ABUT IT AND THAT IF WE WANTED TO TO TAKE HIM TO COURT.  WE HAVE BEEN TEACHING IN OUR WORKSHOP ON HOW TO BE ROLE MODELS AS WELL IN THE COMMUNITY AND THE FIRST BUSINESS WE DO BUSINESS WITH TAKES ADVANTAGE OF THEM.  THE YOUTH FELL RIPPED OFF AND THEY FEEL THAT IT IS NOT FAIR THAT WHAT THEY WERE DONE TO THEM NO ONE WILL HELP THEM.  AS A PASTOR MYSELF AND I HAVE JUST TAKEN THE T-SHIRTS AND PUT THEM ASIDE FOR THEY LOOK REALLY BAD AND THE YOUTH FEEL STUPID WEARING THEM.  IT IS JUST NOT FAIR.  WE DO PLAN TO TAKE THE BUSINESS TO COURT.

This report was posted on Ripoff Report on 12/09/2009 02:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/exclusive-decals-screen/mission-texas-78572/exclusive-decals-screen-company-took-advantage-of-a-kid-youth-adult-non-profit-organ-536322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Javier, you just don't get it!

AUTHOR: AMERS - (United States of America)

POSTED: Sunday, January 10, 2010

Regarding to Javier and his comments regarding the service of the company that did our T-Shirts.  I have not and nevere questioned the quality or the service of the past and future service that Jor provides with his company.  If any one saw the photo that i provided it says it all.  The name AMERS was to be centered and you can see the A is way off to the left of the other letters.  The T-Shirts were to all be a deeper Blue and we got a different color.  All the T-Shirts were to be Black and we got some Dark Navy Blue that look almost Black but are not.  NO Joe did not do everything possible to take care of this problem.  He just flat out told us to Sue him and take him to court.  So now I have 45 to 50 Teens that are to do what is right in life and they get taken by a business owner that is cares less that it affects a group boys and girls that can not accept that being honest is the best thing to do after all.  So no matter what Joe has done in the past for you or any other compnay or business or what he is doing now or in the future it still does not change the fact that it happened to us and since all of this happened I just let it go.  As a Pastor I felt it was better to just let it go.  I told the youth that no matter what happens in life that when things like this happen do not grow up doing the same thing they do.  So we all felt bad.  we have no funds to get the T-Shirts redone and due to all of this I have decided to just drop the whole program and let the kids to deal with what they can find in the streets to get bussy.  I just hope it is not crime!  many feel cheated and not fair.  Most feel anger in them and I hope that it does not carry out later in what they do.  I can only do so much but due to one Joe, He helped kill many teens dreams by his actions.
Pastor Gilberto

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#1 Consumer Comment

Excellent Service

AUTHOR: Border_bandit - (U.S.A.)

POSTED: Thursday, January 07, 2010

    I am a constomer from minneapolis mn ....I have a band named Mision Nortena and I have dealt multiple times with Exclusive decals...I have Talked to Joe flores many times and he always sends me a sample product free of charge before I order anything. I researched the company before doing any bussiness and I found that he makes all the political signs in the region, provides decals for Law enforcement agencies and nearly all th schools in that region. I do understand that sometimes not every customer can be satisfied, and I am sure that Joe tried everything to resolve the matter. I would go as far as to personally say that Exclusive Decals provides a top service at a very reasonable price...


Javier
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