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Report: #1460245

Complaint Review: Exclusive Motor Cars - Baltimore Maryland

  • Submitted:
  • Updated:
  • Reported By: E. Brown — Laurel MD United States
  • Exclusive Motor Cars
    4660 Reistertown Road
    Baltimore, Maryland
    United States

Exclusive Motor Cars All there Cars are lemons, watch out for the owner he’s unethical and very dishonest, willing to cheat you to make a sale. Baltimore Maryland

*Consumer Comment: You Knew In Advance!

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******watch out for Lemon Cars, the African owner is a crook*****Found this dealer online at cargurus.com, went to the place to check the car out. When I arrived the car smelled like someone was just smoking marijuana inside. I asked the sales person Roosevelt Lunn and he said he didn’t smell "anything”. I then took the car for a test drive and the car kept jerking as I accelerated and he told me it’s because they just changed the belts under the hood. After about 10 minutes we returned back to the dealer and began talking about a deal/price ect. The salesman wasn’t knowledgeable about anything, he kept leaving to find answers to the questions I was asking. After about 4 times this was done I asked to speak to the person he kept running off too. I forgot to bring the printout from the site I went to so that I can quote the actual price posted. The guy tells me a price that I knew wasn’t it, after a couple attempts he came to a price that seemed right(until I got home and researched and found out the $800 difference). [continued below]....

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After having the vehicle for about 48hrs I continued to notice the car was still jerking upon accelerating and also when o step on the gas peddle it stuttered before taking off. I was at a traffic light and this happened and the vehicle behind me beeped their horn as if I wasn’t trying to pull off. That was my last straw, so the morning of(day 2 with the car) I took the car back to speak to the owner. I was told he wasn’t around and would be back in about 3 hours, I then asked who is the manager on duty and some unprofessional old guy said there’s nobody available. I then shared with him the nature of me being back and was told "welp you payed for it, the Cars yours now”. I couldn’t understand the unprofessional dialect so I said for him to come again. He said "well the car is yours you signed the contract so deal with the problem”. I sat there for a while to gather my thoughts to what to do next, I asked the same guy when was the owner arriving and he said again "3 hours”.

I walked to my car and began to pull off when I noticed the owner pulling into the lot. I sat in my car to wait till he entered so I can speak with him, he circled the lot for about 30 minutes on his phone. That same big guy walks back out and says the owner is on a conference call he can’t talk, I said no worries I’ll wait(45 minutes passed). They must’ve thought I was going to leave, but the African owner walks in and I’m right behind him. I went to his office and shared my issues with the car and he says I can’t tetuen the car but he would charge me $1200 to take it back. I have NEVER felt so bamboozled in my life, this African man was such a crook. I have him the keys and left. Buyers beware your better off going to a junkyard with some air fresheners and a bucket of water than to make a purchase from the "Lemon Lot Dealership”...

This report was posted on Ripoff Report on 09/10/2018 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/exclusive-motor-cars/baltimore-maryland-21215/exclusive-motor-cars-all-there-cars-are-lemons-watch-out-for-the-owner-hes-unethical-1460245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You Knew In Advance!

AUTHOR: The Dog - (United States)

POSTED: Monday, September 10, 2018

 You knew there was a problem with the car before you bought it. You would also have been presented with a DISCLOSURE which told you it was an "As Is" purchase. Did you even bother to read it?

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