Exotic & Unique Cars - Mikey Auto They made up false charges in order to get more money from the Bank for my car financing Jamaica New York

On the day of signing, I questioned the dealer about the additional charges on the contract because the vehicle price was $22,500.00 and I paid $2,500.00 in cash and there were additional charges of approx. $3,000.00 included in the cash price. The guy who was present at the signing said the bank charged the fees and the guy present at the signing also misrepresented himself, he said he was from the bank. I found out after I spoke to Patricia, a Loan Specialist from M&T Bank on 7/19/07, the guy present at the signing was not from the bank and she also informed me she did not know who prepared the contract. I informed her that I also did not know the name of the person from the dealership who prepared the contact because my copy of the contract was not signed. I do not know who prepared my contract and the Loan Specialist at M&T Bank could not tell me who prepared the document. Patricia said my copy of the contact was supposed to be signed. I have an unsigned contract. Also once I inquired about several charges; I was informed that M&T did not have such fees and do not charge such fees. The amount on the contract does not reflect what is actually owed, especially since it appears that the dealership made up frivolous charges and said that they were charged by M&T Bank. And now that the Loan Specialist at M&T Bank informed me that the charges in question were not charged by M&T, it only seems fair that the charges be reversed. The dealership put a false label on charges.

The guy present at the signing who claimed he was a bank representative said the cash price on the contract includes an $895.00 bank fee. The Loan Specialist informed me that M&T does not charge a bank fee. Another amount I am disputing is the sales tax charged. When he added up everything, he said the amount includes Suffolk county tax. I was upset and informed him that I do not live in Suffolk County, which is in Long Island. I live in Kings County, which is in Brooklyn. My address was on the application and the contract, so I should have charged the proper tax. He said he does not know why I was charged Suffolk county tax. He said he did not compute that amount. He said the people back at the bank computed that amount and if there is an error, they will fix it later.

The guy at the dealer said I was also being charged a document fee of $495.00 for the bank preparing the loan application. Again, I found out from the Loan Specialist that M&T does not charge a fee to prepare the loan or an application fee. The Loan Specialist also informed me on 7/19/07 that I was being charged $691.00 for an extended warranty. That amount is not even on the copy of my contract. That amount must have just been thrown in the cash price in an attempt to disguise it. I did not ask for an extended warranty and I never received any information regarding an extended warranty. I would like to know what company is covering the extended warranty, if it exists. Also, he said I was being charged a mandatory fee of $495.00, which includes $99.00 for five years for Gap Insurance. He said I could not get the loan without the Gap Insurance. However once, I inquired about GAP Insurance when I called M&T, the Loan Specialist said M&T does not have anything to do with that and they do not know who the provider of the GAP insurance is and the amount of coverage. I do not know the answers to those questions and I never received any info. regarding any Gap Insurance. I was informed that M&T does not charge any of the disputed charges as stated, so why those were charges on the contract and included in the loan amount.

Let me ask you, do you think it is fair for a customer to pay and be charged for services that they will not be receiving. It appears that two of the services that I was charged for, I will never receive. It appears that the dealer made up a higher cash price and informed me of false charges claiming the charges were imposed by M&T Bank in order to get more money out of the bank. I am truly disappointed because the dealer knowingly deceived their customer and M&T Bank did not question the amount being borrowed. Is it the banks policy to approve any amount requested by the dealer on the s behalf without questioning the amount or seeing itemized charges? Also the dealer never gave me my spare tire. They have made so many excuses. I've called several times and they were supposed to order touch up paint for my vehicle in order to paint a few spots. They made up many excuses for that. They claim they ordered it, but misplaced it and willl have to reorder it. I have not heard back from them. It has been 3 months.

Fatimah
Brooklyn, New York
U.S.A.