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Report: #1020545

Complaint Review: Experian InfoFCR.com CA - Allen Texas

  • Submitted:
  • Updated:
  • Reported By: bwhelan03 — Hartsel Colorado United States of America
  • Author Confirmed What's this?
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  • Experian InfoFCR.com CA PO Box 2390 Allen, Texas United States of America

Experian InfoFCR.com CA EXPERIAN FREECREDRPT INFOFCR.COM CA Had a charge on my bank account they deny charging Allen Texas

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I was a member of Experian freecreditreport.com and paying $8.49/month for my membership. This charge hit my bank account generally around the last week of each month. On 2/19/2013 I saw a charge for $19.95 with the description 1225 Experian InfoFCR.com CA. When I contacted the company's customer service, I was told twice that they didn't see any charges from them for that amount. I've since contacted my banking institution to dispute the charge.

I also cancelled my membership with Experian freecreditreport.com effective today, 2/26/2013. It's a very difficult process to cancel as the customer service reps constantly try to sell you something else. I had to finally, very loudly and very sternly interrupt the rep for the umpteenth time and told her I want it cancelled and cancelled now. 

The representative became very curt with me and said she would do it. I asked if there was a confirmation number or would I receive an email notifying me that my membership had indeed been cancelled. She said I would receive an email within 24 hours with my cancellation notification.

I thought, because they were one of the 3 credit reporting companies, I shouldn't have to worry about being ripped off. Wrong. I want to warn anyone else out there who thinks that a membership with Experian freecreditreport.com is safe. Beware!

This report was posted on Ripoff Report on 02/26/2013 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/experian-infofcrcom-ca/allen-texas-75013/experian-infofcrcom-ca-experian-freecredrpt-infofcrcom-ca-had-a-charge-on-my-bank-accou-1020545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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