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Report: #1459672

Complaint Review: Expo Motorcars Houston - Houston Texas

  • Submitted:
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  • Reported By: Janet — Colorado Springs CO United States
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  • Expo Motorcars Houston 7620 Bellaire Blvd Houston, Texas United States

Expo Motorcars Houston ExpoMotors They cancelled the sale, but did not return my deposit Houston Texas

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I chose a car online, sent $1000 deposit, and began signing forms. One of the forms was a warranty for $295 to clean any stain from the inside and fix paint on the outside for a year.  I live nowhere near Houston, and told them I was not interested in this warranty, and to please send me an update invoice without it.  The form itself said "the purchase of this product is not required as a condition to obtain financing or to purchase or lease your vehicle."  Then they told me it was mandatory, they couldn't remove it, and if I didn't accept it, then the deal was off.  So, I wasn't going to sign and say I chose this warranty voluntarily, so the deal was off, the manager decided the next day. A week later, I still didn't have my deposit back.  When I inquired, they said they never ran my credit card.  I sent them a screenshot of the transaction on my card.  So they said oops, and sent me a photo of a bogus receipt saying they reimbursed my card.  It never showed up.  Two weeks after the manager dropped the sale, I had to contact my credit card bank to dispute the charge, and explained the whole story.  It took contacting the bank to get my $1000 back for a car they refused to sell me since I didn't want their "optional" warranty.  Stay far away.

This report was posted on Ripoff Report on 09/05/2018 05:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expo-motorcars-houston/houston-texas-77060/expo-motorcars-houston-expomotors-they-cancelled-the-sale-but-did-not-return-my-deposit-h-1459672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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