EXPRESS Rx EXPRESS SCRIPTS SCREWS CUSTOMERS; ORDER ERROR BILLS CLIENT $120; WON'T REFUND! Internet, Internet

I understand that you may have received a non-formulary medications that was dispensed. Is it the Pharmacist or the Dr error? Well, lets diagnose this problem. One, DR write brand name medications because they don't want to write the alternative generics. Notice I said alternative generics not generics. 

First - Most brands may have a direct generic medications and many have alternative medications. Direct generic meds are in the same therapy drug class that has to be AB rated. Alternative medications are in the same therapy but are not AB rated. So, if your Dr write a brand name medication that is NOT AB rated, then by LAW our pharmacist must dispense the Brand. Do they have time to call patients about this? NO - they don't. It's not the pharmacist job to help you with your benefits. The pharmacist job is to dispense the medication on not based on how the Dr writes it.  If you dr want a generic medications that is not AB rated, then the generic must be written on the prescription. ***Pharmacist will fill generic medications for name brand written on the Rx's only if its AB rated...for example, Zocor - simvastatin is a direct generic and will be filled automatically. So closing, patient lack responsibility to call in advance to check their benefits, and want the company to cover because they didn't want to spend that few minutes to understand their benefits. If this person would have called and say, how much does my medication cost? We would have told him, but he didn't. Instead, from my point of view he didn't. Poor management on his part and want the company to pay for his mistakes. 

That is funny - your wife should sue the company. I mean, there's thousand of local pharmacies around town that you can easily prepare for in advance while you wait for your medicaitons. You want to sue the company because your poor judgement. Take some responsiblity

Pharmacy Guy