Complaint Review: Expresscameras Dot Com - Edison New Jersey
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- Author Confirmed
- Expresscameras Dot Com Not On Their Website Edison, New Jersey U.S.A.
- Phone: 800-772-0136
- Web:
- Category: Cameras & Video
Expresscameras Dot Com ExpressCameras.com - Express Cameras web advertising fake & dishonest - they cancelled order saying they don't have items in stock BUT continue advertising it-- Ripoff Edison New Jersey
*Consumer Suggestion: Your buddies at ExpressCameras.com have garnered MORE THAN 12 complaints on
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I ordered a Canon 70-300mm from this site on July 22, 2007 (Advertised for $400) which was much lower than any other outfit.
I received an email with my order confirmation. Then i got an email saying that i need to call their 800 number to confirm the order.
When i called in, they told me that I had not put my credit card's 3 digit Security Code in when placing an order. When I mentioned that I remember perfectly that I put the 3 digit code in, the operator got very rude and said that they had a computer error that couldn't let them see it. When i pressed for better explanation, he hung up on me !!!!! So i called again and he had no reason for hanging up on me. So I gave him the 3 digit number again. He didn't say anything else on when it will be shipped or anything. I called back again to ask when the item will be shipped, he said "tomorrow". A while longer I received an strage email from info@expresscameras.com which only had the 3 digit security code in it!!!!!! I have filed the email all header information.
A few days later, i received an email saying that they have "oversold" this item and my order is being cancelled. Below I have copied part of their email:
" Unfortunately we are currently oversold on the item you have ordered,
and it is currently on a backorder for 6-8 weeks. Therefore, your order
has been canceled. Please note, your credit card has not been charged.
Your cancellation number is:
The email address that you provided to us has been added to our "Notify
List" and we will notify you as soon as the product becomes available...."
I have checked everyday now and the item is still being advertised for the same price and claims to be (IN STOCK) on their web advertising.
Shane
Lucas, Texas
U.S.A.
This report was posted on Ripoff Report on 07/28/2007 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/expresscameras-dot-com/edison-new-jersey/expresscameras-dot-com-expresscamerascom-express-cameras-web-advertising-fake-dishone-263825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Your buddies at ExpressCameras.com have garnered MORE THAN 12 complaints on
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Saturday, July 28, 2007
the photonet dealer ratings list.....
Why don't you go to the photonet dealer ratings list and select a firm that has garnered only positive comments? Also try some shopping bots, but be careful of any shopping bots that do not police their reseller ratings for ballot box stuffing...
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