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Report: #1262440

Complaint Review: Extend Pet Health - Internet

  • Submitted:
  • Updated:
  • Reported By: Vic the Dog — Prospect Heights Illinois USA
  • Author Confirmed What's this?
  • Why?
  • Extend Pet Health Internet USA

Extend Pet Health Asked about charge for product since I have not had it for trial period they guaranteed. Play in words took advantage of someone whose pet is having health problems. Very misinformed and sick. A way to steal money legally! Sick world we live in! Internet

*UPDATE Employee: contact

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Was very disappointed with Extend for Pet health a supplement. I ordered this for my dog.  I was under the impression I got to use product for 14 days before I was billed for it.  I actually thought it was a trial period at first and then a new supply would be bilked after 14 days and shipped.  

I called they were so rude!  I asked if they worked for Extend they said yes!  Then I asked are you a subcontractor that handles their finances they said yes.  So I stated that you are not directly an employee.  They were very irate at me at this time.  Told me to go back and read the email again.  Like I was an idiot.  I told them I only had product for 6 days, they stated we are not responsible for shipping time.  So I said is that in email.  Told me to find a number from Extend, then he hung up.

the saddest thing about this is I am trying to help my dog with joint problems and thought this product sounded amazing.  If it is a good product I will never know.  Because how can I trust a company that allows these type of people ( rude, uncaring,sarcastic,etc. ) to handle their business.  Very sad this goes on in our world.  

Vic the Dog Prospect Heights Illinois 

This report was posted on Ripoff Report on 10/20/2015 06:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/extend-pet-health/internet/extend-pet-health-asked-about-charge-for-product-since-i-have-not-had-it-for-trial-period-1262440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

contact

AUTHOR: JM. - (USA)

POSTED: Wednesday, March 22, 2017

if you need further assistance please email me directly at jay@extendpets.com 

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