Complaint Review: Extra Space Storage, Deborah Martini, Kevin Tillman - Dallas Texas
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- Author Not Confirmed
- Extra Space Storage, Deborah Martini, Kevin Tillman 4920 McKinney Ave Dallas, Texas United States
- Phone: 214-306-7154, 214-304-974
- Web: www.extraspace.com
- Category: Storage Companies, Storage & Self Storage
Extra Space Storage, Deborah Martini, Kevin Tillman Overcharge, no response to inquiry, increase charges, lock me out a day early, scam artists, fraud Dallas Texas
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Extra Space Storage-this location is an absolute ripoff!
First, they are twice the price of another of their own facility 1 mile away.
Secondly, they would increase prices with little or NO notice.
Thirdly, after questioning the branch manager of my final charge when I gave them notice of moving, Deborah Martini said that I could speak with the area manager(Kevin Tillman), yet would not give me his name-WTH? She would take my information and give it to him and that he would respond within a day. That was on July 11th. To this date, September 4, 2018, I have not spoken with him.
Fourth, my final charges far exceeded a pro-rate of my fees, but again, Deborah could not provide an answer or breakdown of the charges, only threaten to lock me out of my space if I didn't get moving asap.
Fifth, my access to my unit was cutoff a day early, forcing me to lose a new Canon Copier, worth $4000.
They have overcharged my credit card, denied an explanation and ripped me off for a $4000 copier - DO NOT RENT FROM THEM!!!
This report was posted on Ripoff Report on 09/04/2018 07:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extra-space-storage-deborah-martini-kevin-tillman/dallas-texas-75205/extra-space-storage-deborah-martini-kevin-tillman-overcharge-no-response-to-inquiry-i-1459516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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