Extreme Motor Sales Or TGT Companies, Inc. TGT Companies, Inc. Rip off, did not honor warranty, bad customer service, Heidi Dwral has no customer service skills apopka, Florida

I bought a scooter there and it was going bad from the beginning. Everything started breaking and the best they could come up with was that it was MY fault or that it was not covered under warranty. They have horrible customer service skills. YOU DO NOT WANT TO TALK TO HEIDI, she does not know how to talk to customers and has no customer service skills whatsoever. Now they are telling me that the engine might be blown and that if it is, i have to pay for it because the exhaust keeps getting undone. The exhaust that was put on was a aftermarket exhaust that THEY installed and HEIDI supposedly fixed it once and it came undone again. I bring it back for the same problem and they say that it's my fault and that rebolting the exhaust together everyday is part of regular maintenance.

They have nothing but bad reviews everywhere, you can check for yourselves. The only good reviews they have are the ones that they wrote themselves.

DO YOURSELF A FAVOR AND DON'T GET SCAMMED. DO NOT BUY FROM THEM.

You don't even have to believe me, look for yourself on better business bureau website, they have 75 complaints within the past 36 months and a F rating.

go to centralflorida better business bureau

BBB Reliability Report for

TGT Companies, Inc.

Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

Reasons for this rating include:

Number of complaints filed against business

Failure to respond to complaints filed against business

Number of complaints filed against business that were unresolved

Number of serious complaints filed against business

Overall complaint history with BBB

Business Contact and ProfileBack To Top

Name: TGT Companies, Inc.

Phone: (321) 207-0880

Address: 1918 S. Orange Blossom Tr., Apopka, FL 32703

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Business Category: Internet Shopping Services

BBB file opened: July 22, 2004

Business started: April 2003

Primary Contact: Ms. Tina Wilson (President/Owner)

Complaint Contact: Ms. Tina Wilson (President/Owner)

Other Contacts: Ms. Heidi A. Drwal (President/Owner)

Alternate Business NamesBack To Top

Extreme Motor Sales

Extrememotorsales

Company ManagementBack To Top

The company principals, Heidi Drwal and Tina Wilson, are known to the Bureau from a previous company, Two Girls Trading, Inc. A separate report is available.

Additional Locations and Phone NumbersBack To Top

1025 Sunshine Lane, Altamonte Springs, FL 32714, Seminole County

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(321) 207-0880

(321) 207-0881 (FAX)

Customer Complaint HistoryBack To Top

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB

in the last 36 months: 75

in the last 12 months: 10

Complaints Concerned:

Selling Practices (3 complaints)

1 Resolved

2 Company did not respond

Advertising Issues (5 complaints)

2 Company made every reasonable effort to resolve

3 Company did not respond

Service Issues (2 complaints)

1 Unresolved

1 Company did not respond

Credit or Billing Disputes (3 complaints)

1 Resolved

2 Company did not respond

Delivery Issues (44 complaints)

17 Resolved

1 Unresolved

26 Company did not respond

Refund Practices (4 complaints)

1 Resolved

2 Company made every reasonable effort to resolve

1 Company did not respond

Product Quality (12 complaints)

3 Resolved

1 Unresolved

1 Company made every reasonable effort to resolve

7 Company did not respond

Repair Issues (2 complaints)

1 Company made every reasonable effort to resolve

1 Company did not respond