Extreme-Scooters Company did a bait and switch, no refund 2 months later, no product received. WARNER ROBINS Georgia

If you no longer wish to have anything more to do with Extreme-Scooters then please ignore this update and I sincerely apologize for having interrupted your valuable time.

The current Better Business Bureau of Central Georgia report regarding Extreme Scooters mentions that on April 10, 2006, Extreme Scooters signed an Assurance of Voluntary Compliance with the Governor's Office of Consumer Affairs Office and paid restitution payments totaling $11,781.

According to BBB of Central Georgia, Extreme-Scooters Incorporated has an unsatisfactory record with the BBB of Central Georgia who has processed a total of 48 complaints about Extreme Scooters in the last 36 months. (BBB retains records only up to 3 years; and my recent complaint should make it a total of 49 complaints, thus far.)

BBB of Central Georgia report also mentions that according to Georgia Governor's Office of Consumer Affairs Complaint Procedure, a significant quantity of complaints about a business may give rise to legal action but not on behalf of the individual complainants but rather to enforce state law.

Therefore, I'm asking for the voluntary participation of any victim who's filed a report with RipoffReport.com regarding Dave Bergman and John Eline to please re-consider following-up at your convenience, of course, with filling out the quick complaint form on FTC's website (Federal Trade Commission Consumer Protection Agency), and also the online quick complaint form to IC3 (Internet Crime Complaint Center) in order to help increase the likelihood of criminal charges being brought forth against Dave Bergman and John Eline. (The IC3 is a partnership between Federal Bureau of Investigation and National White Collar Crime Center)

The procedures for filling out the online quick complaint forms with both the FTC and IC3 is rather simplified and does not take long to complete. However, Georgia Governor's Office of Consumer Affairs does require copies of all relative documents be submitted along with the complaint report in order to help Consumer Affairs in facilitating any possible future penalties against violators.

FYI: According to BBB of Central Georgia's report regarding Extreme Scooters:
What Georgia Governor's Office of Consumer Affairs CAN do for our consumers:
- - Issue fines of $2,000 per violation per day against businesses that violate consumer protection laws.
- - File legal action against businesses or individuals operating in violation of Georgia law and seek injunctive relief, court-ordered civil penalties up to $5,000 per violation per day, and other remedies as appropriate.
- - Seek enhanced or double penalties from violators whose victims are elderly or disabled.
- - Pursue criminal charges against individuals or companies who commit fraud through identity theft, telemarketing, home repair, or a computer network such as the Internet.
- - Order businesses to stop any unfair or deceptive activities by issuing cease-and-desist orders.
- - Obtain reimbursement from businesses for consumer losses.
- - Obtain settlements from businesses regarding their future activity in the marketplace.
- - Investigate consumer complaints alleging fraud.
- - Mediate between consumers and businesses.

What Georgia Governor's Office of Consumer Affairs CANNOT do for our consumers:
- - Give legal advice or act as your private attorney.
- - Provide information about the reputation of a particular business or individual, although this may be available from the Better Business Bureau.
- - Handle a complaint filed by one business against another, except in very limited circumstances.
- - Handle a complaint where another state or federal government agency has primary authority.

Although the Better Business Bureau is usually the best place to start when filing a complaint, their job duties is limited to that of being an impartial mediator without any legal powers for posing fines or enforcing laws, however, their upstanding reputation and popularity among consumers and authoritative agencies alike, and also the ease of filing a quick complaint is what makes our Better Business Bureau so very useful and more often than not is the speediest solution for remedying conflicts that otherwise fail to resolved without outside intervention. But where our Better Business Bureau is lacking in legal powers, our Office of Consumer Affairs can impose fines and enforce the law upon proven violators.

The purview for handling casefiles in Georgia Governor's Office of Consumer Affairs may or may not fall within their criteria but if not then they adequately help our consumers to connect with the appropriate agency or agencies.

Submitted complaints to Georgia Governor's Office of Consumer Affairs must set forth the problem chronologically and must be accompanied by copies of relevant documents such as invoices, contracts, or previous correspondence with the business.

The BBB report also mentions that the Office of Consumer Affairs alleges that Extreme-Scooters who also does business under the name of Extreme-Hobby has used unfair or deceptive acts or practices in the conduct of consumer transactions including:
1) Deceptively advertising, promoting, and soliciting business through its websites in violation of O.C.G.A. // 10-1-393(a), (b)(5),(b)(7), (b)(9), (b)(10), and 10-1-393.5.
2) Offered for sale and accepted payment for merchandise of particular brands but instead delivered merchandise of different brands in violation of O.C.G.A. // 10-1-393(a), (b)(5),(b)(7) and 10-1-393.5(b).
3) Represented through its websites that certain merchandise was in stock when in fact it was not, in violation of // 10-1-393(a), (b)(5) and 10-1-393.5(b).
4) Accepted payment for merchandise but failed to deliver this merchandise or provide refunds, in violation of O.C.G.A. // 10-1-393(a), (b)(9), and 10-1-393.5(b).
[The Official Code of Georgia Annotated (OCGA) is the compendium of all laws in the U.S. state of Georgia.]

The BBB has also requested basic information from ExtremeScooters but BBB has not received a response and without this information the BBB may not have current information concerning such things as the company's management or its nature of business.

Again, if you are no longer interested in having anything more to do with matters regarding Dave Bergman and John Eline then please feel absolutely free to entirely disregard this request and I humbly apologize again for having interrupted your valuable time. Thank you.

Sincerely,

Michael
Haleiwa, Hawaii

(Author, Report # 313846, March 1, 2008)

John Eline from Extreme-Scooters:

This issue was resolved back in 2006, within 4 weeks.

Scooter did not arrive until 3 weeks later by the shipping company. After receipt of the scooter, customer received a complete refund within 7 days.

Thank-You

John Eline
Extreme Scooters