Complaint Review: Exxon Mobile - Internet
- Exxon Mobile Internet USA
- Phone: 800-ASK-MOBIL
- Web: www.mobil1.com
- Category: Oil Companies
Exxon Mobile Mobil 1, ExxonMobil Oil Corporation Mobil1 plastic containers deteriorate after less than 2 years. Exxon Mobile is not interested to hear about it. Fairfax, VA Internet
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I bought 5 quarts of Mobil1 "Advanced full synthetic Motor Oil" at Walmart. (5 quart container). I didn't use it for about 2 years and kept it in my garage cabinet together with other oil containers. After about 2 years I saw a large oil puddle at the bottom of the cabinet: It was the Mobil1 container which had developed a crack at one of the corners. I also noticed that the plastic had changed its color from silver to yellow. Obviously the material used for the packaging is not resistant to synthetic oil.
I called Exxon Mobil and they asked me to send them pictures. After they received the pictures they asked me for a receipt (of course I don't keep each single Walmart receipt for over 2 years...) No apology, no offer to replace the bad container.
These containers should carry a warning on the label saying that the oil has to be used within a few months. Exxon Mobil does not care about the quality of the products or its customers. I will never ever buy Mobil motor oil again !
This report was posted on Ripoff Report on 07/31/2014 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/exxon-mobile/internet/exxon-mobile-mobil-1-exxonmobil-oil-corporation-mobil1-plastic-containers-deteriorate-1166456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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