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Report: #24132

Complaint Review: Eye Glass World - Altamonte Springs Florida

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  • Reported By: Sanford FL
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  • Eye Glass World 706 W SR 436 Altamonte Springs, Florida U.S.A.

Eye Glass World will not give me my money back for glasses I don't need and glasses they can't fix for my wife the business that doesn't give a dam Altamonte Springs Florida

*Consumer Comment: why these people are having problems with their bifocals

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On may 16th I went to eye glass world to have eye's checked. And my wife an I did the eye test and the doctor told my wife that she needed to have yag laser done on her eyes. He told my wife that he could give her a stronger perscription and she could see better.

So we said ok, and they made mine that day. They had to send my wife perscription off to be filled, but said they had a loaner pair she could use till her's got back.

When I got mine I could see great through the top part of my glasses. But when I got home I could not see to use my computer and my wife said why don't you use your old glasses and I said ok and they worked fine.

I told my wife that they must have not got my perscription right and she said that the loaner pair of glasses that she had she could not read with them either.

We left the next day for Panama City Florida 7 hour's away so she could have the yag laser done, the reason we went their is that we did not have the money to do it local.

Jack
Sanford, Florida

This report was posted on Ripoff Report on 07/07/2002 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eye-glass-world/altamonte-springs-florida-32714/eye-glass-world-will-not-give-me-my-money-back-for-glasses-i-dont-need-and-glasses-they-c-24132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

why these people are having problems with their bifocals

AUTHOR: Michelle - ()

POSTED: Sunday, September 29, 2002

I have worked as an optician for 11yrs. The
problem that was described by Jack is a classic problem that occurs with bifocal wearers.
When the doctor examines your eyes for the reading
portion of the prescription, it is done at a focal
length of 18 to 20 inches. That is standard. The
older glasses which have probably become weaker
has stretched the focal point further away.Many
computer users today find that a longer focal
point, in their bifocals, is more comfortable
because of the distance they sit from their
computers.

As far as reading anything else,they have a tendency to compensate, or strain. Smaller print, medicine bottles and telephone books become almost impossible without stronger glasses, hence interferring with the computer distance.

Depending on how much time Jack spends on his computer he might want to consider lenses specifally for that purpose(which would be cheaper)or next time consider trifocals or no-line lenses which incorporates the "intermediate" vision he is missing with his new glasses

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