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Report: #1238685

Complaint Review: eye-mart express - huntsville Alabama

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  • Reported By: Eyemart express — big cove Alabama USA
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  • eye-mart express huntsville, Alabama USA

eye-mart express upsale on glasses huntsville Alabama

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Your price match is just a bait and switch ploy. When I tried to price match they said it had to be the exact frames and lenses and when i told them the lenses they said they didn't carry them.When i called customer care he said they did carry them - --?????.  The frames were various makers (heartland, panama jack tap out,fission, etc) but the price was 69.99 the lenses were Verilite Polycarbonate Lenses. The price for two pair was $250 at Americas Best and that included eye exam. When I asked about price the store manager said it had to be the same frames. The phone representative said that you can't just match becuae you can't pick another higher frame. What i tried to explain was that when I chose a $69.99 frame and polycarb lenses were the price for two pair was $250 at America Best when I chose 39.99 frames and polycarb lenses at eye mart the price was 350 (this included an upsale of $20 because the eye location on the lenses -never been charged that). Decided to get them from Americas best - only down side is have to wait a week but save over $150 with exam.

This report was posted on Ripoff Report on 06/29/2015 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eye-mart-express/huntsville-alabama/eye-mart-express-upsale-on-glasses-huntsville-alabama-1238685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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