Complaint Review: Eye Rejuv - Internet
- Eye Rejuv Internet USA
- Phone: 844-965-5416
- Web: www.eyerejuv.org
- Category: Credit Card Fraud
Eye Rejuv Sterling Skin Silka Skin DermaPreNow Unauthorized Charges on my Credit Card, refused to give money back Unknown Internet
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I ordered a sample of Tru Skin in which required me pay shipping for the free sample bottle. At check out, when you select to purchase the Tru Skin, it automatically adds a SECOND product to your charges called Eye Rejuv. It didn't give an option to SELECT that product specifically, just auto add's it to your proof of payment saying: "Thank You for your Purchase".
Then a few weeks later I got charged 2 separate $93 charges on the same credit card, with an email a few days later saying "Thank You for enrolling in our auto refill program." Which I did not! There was no where on the website or at check out that said anything about auto refill, nor anywhere in the email. I called the phone number immediately and it went through an automated system saying that my account had been closed. That was mid April.
Today, (mid May) I got ANOTHER email saying they were charging my credit card. I again called immediatly, told them I had already cancelled, PLUS had received and email CONFIRMING the cancellation. They refused to give my money back, refused to help or transfer me to a supervisor. About 1 hour after I got off the phone where they verbally confirmed my account was closed and told me I would no longer be charged (in addition to the email confirming the cancellation), an attempt was made AGAIN to charge my credit card (which I reported as unathorized and blocked).
These guys are complete FRAUD! I've paid over $180 for products that are crap, nor did I EVER order Eye Rejuv. EVER!
This report was posted on Ripoff Report on 05/16/2017 04:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eye-rejuv/internet/eye-rejuv-sterling-skin-silka-skin-dermaprenow-unauthorized-charges-on-my-credit-ca-1373595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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