Complaint Review: Eyeglass Boy - Ivydale West Virginia
- Eyeglass Boy 857 Clinic Drive Ivydale, West Virginia USA
- Phone: 304-286-2524
- Web: www.eyeglassboy.com
- Category: Sunglasses
Eyeglass Boy Courtland, the owner of Eyeglass Boy lied about refunding my monies for returned eyeglass frames. Ivydale West Virginia
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Courtland, the owner of Eyeglass Boy mailed 3 different sizes of the same eyeglass frame to me to sample for the right fit.
Courtland took my order personally, along with my credit card information over the phone, and mailed 3-trial pairs of eyeglass frames.
I returned all 3-eyeglass frames (because I didn't like they way they looked) and received a confirmation of delivery for the returns which I provided to Courtland.
Courtland said he would mail a refund check to me instead of creditiing my credit card.
Each couple of weeks I would call to inquire when I could expect my refund and he was sure it had been mailed and would look into the matter.
What I finally learned is that Courtland was stalling me for 120 days, a timeframe deadline when the credit card company is no longer able to dispute the charges for the consumer.
The lesson learned is to contact the credit card company ASAP and have then handle the dispute on your behalf.
If I had been dealing with a legitimate company and an owner of integrity, this could have been avoided.
Courtland has my monies and the frames I returned.
The only thing he seems not to have is a conscience, which is sad.
To take a person's money without delivering a product is called stealing.
Beware of dealing with this company.
This report was posted on Ripoff Report on 02/15/2016 07:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eyeglass-boy/ivydale-west-virginia-25113/eyeglass-boy-courtland-the-owner-of-eyeglass-boy-lied-about-refunding-my-monies-for-retu-1287885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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