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Ripoff Report | @eyouseacraft Review - Eyouseacraft seacraft guardian
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Report: #1413061

Complaint Review: @eyouseacraft -

  • Submitted:
  • Updated:
  • Reported By: Charles — Fayetteville North Carolina United States
  • Author Confirmed What's this?
  • Why?
  • @eyouseacraft United States

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Since Thursday, November 16th 2017, I have had a fleet stuck in a never ending battle. I have tried to repair, move and recall the fleet but nothing works. My fleet is dead and stuck in the endless battle loop. I have sent several tickets to Customer Service via ingame support and on the Facebook Messenger. I only received a response from @eyouseacraft was like I submitted a suggestion. As of time of this submission my fleet has been stuck in combat for seven days. This lack of support is very disappointing for a startup.

 

 

This report was posted on Ripoff Report on 11/22/2017 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eyouseacraft/eyouseacraft-seacraft-guardian-of-atlantic-did-not-release-stuck-fleet-from-endless-bat-1413061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 General Comment

I been playing the seacraft game sence week 1

AUTHOR: Diane - (United States)

POSTED: Thursday, February 22, 2018

The China crews have anti missle which is no where in the game.  So i asked about it  they said they are given out in events, well the game has never had an event so i think china is allowing china players   things the rest cant have...  Unfair Gaming....They also say 300 points  for base won on hit that is also a lie  only 60 points are  gotten.   China is allowing chinnese players to have un fair advantages of the rest of the player base...  Please investigate this. Thanks.

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#2 Consumer Comment

Fbook Blocking when you ask for help

AUTHOR: Diane - (United States)

POSTED: Monday, January 08, 2018

Eyougame  will  block you from there facebook page  to get help if  you ask for  them to fix their game  !   tthree p[eople have  been blocked all ready that i know  and  who knows how many i don't know  all we were doing is asking for assitance  help on their game...terrible custumer service they are  glad to take your money for no service.

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#1 Consumer Comment

Yes EyouGame Company is very Bad Support

AUTHOR: Diane - (United States)

POSTED: Tuesday, November 28, 2017

I have been banned from liking or posting and they won't fix base hits or battles.  We  MNBKGRR are owed now  I say over 900 points but they won't give them or fix them...  I spent little over 40 bucks in the game and they will get no more coins from me can't afford it anyway.  With Bad service, I recommend no one put coins in this Game.

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