EZ Bankruptcy Forms Software does nothing that is described, no refund Internet

Software says it auto populates calculated boxes but it doesn't. Also, one minute after checking a box, the program unchecks it and checks an incorrect box all by itself. I emailed the owner within 24 hours of purchase explaining the problems and asking for a refund. Got no apology and only two email responses basically telling me off. The owner is incredibly unprofessional, rude and should not be in business.

I explained that the boxes I checked were automatically unchecking themselves and checking the incorrect boxes. And the owner asked me for a screenshot. When I didn't produce one for the specific issue he said I obviously must not have a problem. I said how can you ask for a screenshot when an action is occurring? A screenshot is a static object that's not going to show his software checking and rechecking a different box. Ridiculous.

As the owner responded to a previously filed rip off report from somebody else, his rebuttal names the person's full name, first and last  in order to try and shame the person who wrote it.