EZ Moving Group Refuse to Refund Deposit IL Illinois

These people are THIEVES.  They DO NOT DO WHAT THEY PROMISE!  Due to a construction project coming to a close, I needed to move from Indiana to Michigan.  I was quoted $1,000, which was the lowest estimate I got.  They wanted a $100 deposit, to which they charged my credit card.  This was June 1.  On June 5, my plans changed and informed EZ Moving that I would not be moving and to please issue a refund.  I was told by the rep that a refund would be issued within 72 hours.  I was asked to send an email confirming the cancellation.  I sent the email.  The refund has yet to be issued and it is June 20.  I have talked to them a few times and the answers are the same; "I'll escalate it to a manager."  They have not answered my emails.  Today they answered my call and just sent me from this person to the next, then hung up.  Now they aren't answering my calls.

DO NOT USE THIS MOVING COMPANY!  Check the Better Business Bureau website first as there are complaints and many negative reviews.