Report: #1456176

Complaint Review: EZACDC - Onekama MIchigan

  • Submitted:
  • Updated:
  • Reported By: Charles — New York New York United States
    P.o. box 567
    Onekama, MIchigan
    United States

EZACDC Company sold me a shore power kit that failed after the first year. When I spoke with owner, at first he was willing to replace the wiring. Now, all of a sudden communication has ceased, and I’m stuck with NO shore power, Onekama MIchigan

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First of all this is not even a real corporation because they are NOT listed as an corporate entity on government website. Second, the customer service is horrible if you need help. Anytime you call, guess what...Answering machine ALWAYS! Owner actually screens the calls to decide if he will pick up...so sad. Third, this is a one man operation without an actual physical location. P.o. box my fellow boaters....hello, these are the 3 signs to STAY FAR AWAY FROM THIS PERSON! Again, he is not even a corporation. Search for yourself! Ok why is this website a ripoff: I purchased the shore power kit and it stopped working after only 1 season of service. I contacted the owner he seemed very helpful at first. We both thought the problem was with the electrical box. I sent him my defective box and he immediately sent me a new one. But guess what, the new one did not work either. I again called the owner and we both assumed it had to be the "wire plug” that goes from the outside of the boat that pugs into the electric box. Guess what fellow boaters, after owner said he would replace the wiring he never did. In fact, after numerous calls to owner he won’t remedy the situation. Remember: if you purchase the shore power kit you will have to drill a hole in your boat. Now I’m left with a worse situation than I had before I purchased this inferior product. My advice: stick with West Marine! Owner does not stick behind his inferior product. You have been warned!

This report was posted on Ripoff Report on 08/11/2018 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ezacdc/onekama-michigan-49675/ezacdc-company-sold-me-a-shore-power-kit-that-failed-after-the-first-year-when-i-spoke-1456176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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