Report: #1354491

Complaint Review: EZ.PAWN

  • Submitted: Tue, February 07, 2017
  • Updated: Mon, February 27, 2017
  • Reported By: Nancy — Lakewood Colorado USA
    7620 West Colfax Ave
    Lakewood , Colorado

EZ.PAWN 7620 Colfax Ave Lakewood, CO They lost a family heirloom ring that I had temporarily pawned for money to attend the funeral of a relative. Not only did they lose the ring, so far they have not returned my payments that I faithfully made on the ring for 10 months, nor given me the estimated value cost of ring back. Lakewood Colorado

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 I pawned a family heirloom in April of 2016, in order to get money to attend a family funeral. I paid faithfully and on time for 10 months, paying exorbitant interest fees. When I went yesterday, February 6, 2017 to redeem my loan, they could not find my ring . The store manager, Tyler Chacon, said they needed to "audit" the safe, and asked me to return in the evening. I did, and he stated either an employee "lost or stole" my ring. I was not offered an immediate refund of the approximately $1500.00 I had paid in interest nor the value of my ring back, which they valued at $2000.00, but which is actually worth more. I was told someone would contact me, and to go home. I have not been contacted. I want both my financemail charges returned, and my value of my property.

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