Facing Costumes Tyson Tabbert Costume Never Created, Delivered, or Refunded Reno, Nevada

I have experienced a situation similar to those described in other Ripoff Reports. Unfortunately, I thought that these issues had been resolved, since they were a few years old. Not so. My situation is exactly the same as these others. Tyson took my deposit and never delivered, and has spent months ignoring my emails. I telephoned him at the number above and only got his voicemail. He never called me back, even when I told him I would have to take action if he didn't. 

I am extremely angry with the way I have been treated. Tyson did not even have the courtesy to tell me that he was unable to deliver my order, but simply ignored me. I am furious that he has my money but can't even bother with the common courtesy of letting me know what is going on. Obviously he has no concern for his customers. 

Tyson, if I am wrong, I will happily retract this report. Please contact me and let me know the story from your end. You know who I am. And if you don't know who I am... well, I shudder to think of how many customers you are ignoring.

Hi,

My name is Tyson Tabbert - I have been doing business under Facing Costumes for the past several years. When I started the business in early 2002, progress was slow and project commissions difficult to acquire. Soon after starting a website we were inundated with orders, though poor management of funds and sloppy scheduling put us far behind. E-mails went unanswered and projects were left in various stages of completion - in order to keep up with overhead, funds from past projects went to pay costs and stay current on what I felt were more fruitful endeavors. I flat put-off or ignored previous clients. Facing Costumes is still operating, the success of which I am still striving toward. We have had some victories in the past several years, but at the cost of the clients whose projects were never realized. It was never my intention to defraud anyone, though it has become a clear case. This vision of a great costume commission business has been fouled by my failure to manage a crisis - by failing to communicate and complete. Those of whom I am sending this letter, please be aware that your project will not be finished. It is at this point an impossibility - we have neither the time nor the manpower to complete them in a timely or professional manner. It is regrettable, but this is the reality. We do ask one more thing of our patient clients at this time - we request one more year to pay in full all past deficits. Though it has appeared that we have scammed people out of money, I will continue to make Facing Costumes work in order to, at the very least, pay all past debts. I have hope for my business, as I have always had faith in the product. My business practices, though, are shameful and callus. Anyone with issues regarding Facing Costumes please contact me at ttabbert@facingcostumes.com or on my cel at 775-250-9107. I will return all calls and answer all e-mails. I am going to make Facing Costumes work, and the first step is to make right all of these past commissions and debts. Thank you.

Tyson Tabbert

www.facingcostumes.com