Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1351412

Complaint Review: Fairway Ford - Burgaw North Carolina

  • Submitted:
  • Updated:
  • Reported By: Don — Castle Hayne North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Fairway Ford 444 Hwy 117 Bypass Burgaw, North Carolina USA

Fairway Ford Damaged rims while in for service Burgaw North Carolina

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I took my truck in to have oil changed, transmission serviced, rear end serviced. Service manager called and said I needed ball joints,I approved the work to be done.I picked up truck 1-19-17,came home and parked it. Saturday 1-21-17 I went out to wash the truck and noticed the rear wheels damaged.I call the Fairway Ford and spoke to the owner, he asked me to bring it in which I did, he was the most unprofessional person I have ever dealt with. The owner told me I would have to come back on Monday 1-23-17 when the service manager was in. I took my truck to the dealer Monday 1-23-17 and was told that they were not responsible for the damage, that it looked like a tire machine did it, BUT, it has the same tires that was on it when I purchased it 6 months ago.

We took the truck to an alignment shop that has been in this business for over 50 years and they said it was damage done by something put into the rims and was done recently. The dealer tried to say that we had new tires put on, but the same tires are on the truck that were on it when we purchased the truck. We paid the dealership $1600.00 cash for the work that was done to the truck, now we are having to pay an additional $300.00 to have the damage they did to the rims repaired. The owner along with the service manager treated me and my wife as if we were liars and we didn't know what we were talking about. We will never buy from Fairway Ford or go there for service again. I have never dealt with an owner with such an attitude and more or less call us a liar.

This report was posted on Ripoff Report on 01/23/2017 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fairway-ford/burgaw-north-carolina-28425/fairway-ford-damaged-rims-while-in-for-service-burgaw-north-carolina-1351412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now