Complaint Review: Family Moblie
Family Moblie Tracfone Wireless Took my money for phone service and haven't got it Miami Flordia
*Author of original report: Already have
*UPDATE Employee: Family Moblie Tracfone Wireless Took my money for phone service and haven't got it Miami Flordia
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I have phone service with family mobile, but on 6\21\2017 me and my husband went to metro pcs to look into whiching because they had two lines for $50 plus to free phones. The lady ported my number and went to do my husband's and said oh we can't give you the two free phones. We said forget it left and I got online and paid 49.88 I believe for my family mobile account, they accepted my money and then my phone didn't work for that night on. I have called five times and keep going the run around. 6/23/2017 6:30pm, 6/24/2017 8:31pm, 6/25/2017 6:30pm employee from Winchester pike Walmart store, 6/29 /2017 5:04pm, 7/1/2017 4:16pm. And online chat on 6/22/2017. Once I was told I would have to pay again to get my service back on, on 6/25/2017 when Walmart employee called they said I need new sim card my is expired, they was shipping one it would be at my house by Thursday, got home Thursday no sim card called them and the guy told me it would be at my house Friday morning 8:30am UPS, got home from work at 4:15 pm no sim card. Called Saturday lady told me ticket was already put in have to wait 24 hours, just got home from work 7/3/2017 and still nothing. I've paid for my service that I haven't had since 6/21/2017. I'm tried of waiting on not getting no where. Please help!
This report was posted on Ripoff Report on 07/03/2017 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-moblie/nationwide/family-moblie-tracfone-wireless-took-my-money-for-phone-service-and-havent-got-it-miami-1382910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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