Complaint Review: Family Reader's Club - Norfolk New York
- Family Reader's Club 90 County Route 38 Norfolk, New York U.S.A.
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- Category: Telemarketing Companies
Family Reader's Club manipulative, liar, con artists Norfolk New York
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I am having such a terrible time with this company. First off I received a phone call from a very nice woman who worked for this company's customer service. She used very proper English and even at one point called me back when I accidentally hung up on her. I even complimented her to the supervisor that I spoke with.
The entire phone call I kept questioning their company and basically the woman on the phone lied to me. At one point I said to her, "So basicaly you are telling me that I get 5 magazine subscriptions for 5 years for only $300?" And she replied with a simple "yes." Then I get the invoice in the mail a few days later only to find that what I had signed up for was a 5 magazine subscription for 5 years at a mere price of over $1,200!
So, on that invoice it said I had 5 business days to send a certified letter back to them notifying I wanted to cancel the account and I would incure no penalty fee's. I send the letter. At this current moment the letter is sitting at the Norfolk post office because Family Readers Club has failed to pick it up.
This is basically where I stand and am unsure on what to do next. I am definitely going to call them and simply state that I complied with all your rules and regulations, can you please comply with me now? Hopefully it will get me somewhere. I will update on what happens next.
Nate
Plains, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 12/04/2007 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-readers-club/norfolk-new-york-13667/family-readers-club-manipulative-liar-con-artists-norfolk-new-york-289027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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