Complaint Review: Family Solution Centers LLC/ Warren Scott - Santa Barbara California
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- Author Confirmed
- Family Solution Centers LLC/ Warren Scott 827 State St. Suite 11 Santa Barbara, California U.S.A.
- Phone: 800-245-1494
- Web:
- Category: Legal Process Servers
Family Solution Centers LLC/ Warren Scott They will Ripp you Off!!!!! Santa Barbara California
*Consumer Suggestion: I actually used the service
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They cheated me and others out of money and then place the blame back on use. They are thieves and should be put out of business for good. They told me they don't like Lawyers, well I can understand why!! Plain and simple( I called in for Legal services and they asked for my credit card number and billed me over 200 dollars on it and then they were not available for the appointment the next day or afterwards. Warning they will make every excuse possible , and say it is your fault and attack your principles. If you want legal representation go to a real Attorney, not these clowns!!!!!!!!!!! Check them out on the BBB...check all the comments and their rebuttals to the clients, and trust me you will think twice! Take a good look at the same excuses and lies!
No. of Cmpl Type of Response
2 Making a full refund, as the consumer requested
1 Making a partial refund
20 Agreeing to perform according to their contract
0 Refusing to make an adjustment
2 Refuse to adjust, relying on terms of agreement
Date Complaint and Response Summaries Details
12/06/2007 Complaint: I paid for services and the services were awful! They over charged my account $5...
Response: FSC has strict compliance policies to make sure all details of the program are e...
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06/30/2008 Complaint: Misleading promises, complete lack of professionalism in relation to customer se...
Response: Our company always uses Legal Document Assistants or Attorneys to prepare legal ...
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10/03/2008 Complaint: After paying in full we never heard from anyone from company again, we left voic...
Response: We have never had a customer by that name.
>> View
10/08/2008 Complaint: Did not produce custody papers as promised, cannot get anyone to return my calls...
Response: We also refunded $400 to Donna Quick, the unused portion of the legal fees she p...
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12/03/2008 Complaint: I was told I would get my money refunded because I did not use their services.
Response: Customer misunderstood the scope of our legal services. We have refunded the $49...
>> View
01/07/2009 Complaint: Company has refused to refund $149 payment, no services have been rendered.
Response: Refund requests are processed within 30 days of approval. You will receive your...
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02/03/2009 Complaint: Refund
Response: Customer understood and agreed that all fees are non-refundable. All goods and s...
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03/20/2009 Complaint: Service inquiry was cancelled less than 24 of learning company's business in det...
Response: Customer was disclosed terms verbatim. Customer changed her mind and has lied to...
>> View
04/22/2009 Complaint: This company miss represented them self as a law firm.
Response: This is a frivolous complaint. We provided all services as promised. Customer di...
>> View
05/01/2009 Complaint: I found this company on the internet in January 09. However, I ended up going to...
Response: Cardholder failed to return Questionnaire and fraudulently charged back a non-re...
>> View
James
Sunnyvale, California
U.S.A.
This report was posted on Ripoff Report on 07/10/2009 12:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/family-solution-centers-llc-warren-scott/santa-barbara-california-93101/family-solution-centers-llc-warren-scott-they-will-ripp-you-off-santa-barbara-califo-468141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
I actually used the service
AUTHOR: Educatedconsumer1 - (U.S.A.)
SUBMITTED: Thursday, July 16, 2009
I used the service and actually had great results. They were very attentive which is a huge change from the attorneys/legal services I have used in the past. I spoke with them on a weekly basis and I wasn't charged hourly which upon the research I have done I found would have cost me thousands.
They sent me a detailed User Terms of Service up front that told me all the costs. Sounds like all of these complaints neglected to read that User Terms or they would have known how the service worked.
You guys should really pay attention to what you are signing up for. If you do then I dont think this company would have any complaints. They are head and shoulders about the rest of any legal service that I have used.
Ex Client
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