Report: #858201

Complaint Review: Fanooki - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 23, 2012
Updated: Fri, March 23, 2012
Reported By: Rachael — Rockville Maryland United States of America

Author Not Confirmed

Why?

Fanooki Internet United States of America

Phone: 405-634-0461
Web: www.fanooki.com
Category: Bed & Bath

Fanooki, fanooki.com refused to ship, never received items Internet, Internet

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Over 3 months ago I purchased a coupon from KGB deals to get 2 memory foam pillows from www.fanooki.com. When I placed the order, I received a message informing me the shipping could take up to 4 weeks.

A month after I placed my order I contacted the fanooki customer service via email to request a shipping status. As another review stated, they blamed suppliers for the delay. I have now exchanged 6 emails with customer service. The most recent response stated they would ship the items "today or Monday." That was a week ago.

Additionally, I sent an email complaining about the situation to KGB deals an did not receive a response. I have now sent a second email requesting a refund. I have noticed that a significant number of deals on the KGB website are from fanooki, and other similar sites with limited and dissimilar products. I don't know what connection KGB deals may have with Fanooki, but I don't plan to make any purchases from either site again.

This report was posted on Ripoff Report on 03/23/2012 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fanooki/internet/fanooki-fanookicom-refused-to-ship-never-received-items-internet-internet-858201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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