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Report: #1182981

Complaint Review: Fantasy Toyland - Internet

  • Submitted:
  • Updated:
  • Reported By: RKHII — Chatsworth Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Fantasy Toyland Internet USA

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 I ordered the Kids Deluxe TMNT Michelangelo Costume and when it arrived the mask was too soft and deformed to wear.  Upon contacting their customer service department I was informed of their costume return policy, which wouldn't allow it to be returned.

I tried to submit areview on their web page and amazingly it has never showed up.  It seems there are only good reviews posted on their page.  I also filed a complaint with the Better Business Bureau but the best that they offered was to let me return the costume for a %20 restocking fee.  I was merely hoping to obtain a better mask

Next time I'll save alittle time and money and just go to Wal-Mart.  The same costumes are there for less and include more accessories.

This report was posted on Ripoff Report on 10/15/2014 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fantasy-toyland/internet/fantasy-toyland-wwwbabygiftusacomwwwcelebritygiftcomwwweatgourmetcomwwwfindcostume-1182981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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