Fanzoutlet Declining A Refund

Truly wished i had read the reviews about Fanzoutlet before i placed my order. I ordered 3 items all size 2x in Nov. 2018 for my husband for Xmas, all 3 did arrive. However 1 of the jerseys fits more like a mens large and not a 2x & i asked to return the item for a refund.

After many emails i sent their customer service i finally received a response that was worded as follows "I am sorry for the troubles. As the question you asked, after discussion we have this idea: Keep the item and add 90% of your total payment to our Western Union first, after we check the payment, we will send another new item to you.

Thanks" What kind of business words an email like this, let alone suggests I buy another jersey for 10% off, now i have paid for 2 items I dont want. This company is a joke