Report: #534719

Complaint Review: Far End Services, Inc. - Internet

  • Submitted:
  • Updated:
  • Reported By: JC — Oakland Park Florida USA
  • Far End Services, Inc.

    United States of America

Far End Services, Inc. Identity Vault Auto-Ship Here we go again! Internet

*Consumer Comment: Similar experience

*General Comment: same thing

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I click a link in an email for a FREE DELL LAPTOP and of course, got a hundred offers that I had to choose 2 from. I chose the NETFLIX 2-week trial and Government Grants. I cancelled both of them the following week. Then, I got two charges on my credit card for $24.13 for SUP*POWERPLATFORM 866-3519646 and $79.17 for SUP*GROWTHTOOLS 866-4514292.

I could not dispute these charges until they were actually debited from my account. Then, when I called the numbers, I was told that these were customer service centers and these two accounts had been cancelled but my money would not be refunded because I should have read the small print stating that these charges would be made to my account.

This is an outrage that companies are allowed to do business like this. I am willing to participate in any suits or class action suits against these companies.

This report was posted on Ripoff Report on 12/06/2009 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/far-end-services-inc/internet/far-end-services-inc-identity-vault-auto-ship-here-we-go-again-internet-534719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Similar experience

AUTHOR: readthefineprint - (United States of America)

POSTED: Saturday, January 09, 2010
I had a similar experience with the Identity Vault portion of this report.  I supposedly signed up for a 7-day trial through a link to another offer, that I was not aware of. It supposedly was in the "term and conditions" of the offer. I hope there is not something else I missed. Another charge on my card was misleading as a "one time charge of.$X...." then a membership charge after "trial period".
Got the same excuse on the refund. This I believe is just a call center.
I guess it's a buyer beware type of thing and I need to look at the terms and conditions more carefully. 
I will be working with my bank, to see if anything can be done and also cancelling that card to prevent further charges.

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#2 General Comment

same thing

AUTHOR: Aliya - (United Kingdom)

POSTED: Saturday, December 12, 2009
I also got some free trial. Today I saw a charge on my bank account saying something about SUP*GROWTHTOOLS 866-4514292 also for $79.17/ Just called my bank, they told they would contact me in 2-3 days.... Not sure if I get my money back. Do you know if this company can take more money or how we can prevent this?
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