Fare buzz Prince@farebuzz.com Purchased flight on Farebuzz to fly w/American airlines and my flight was cancelled! New York New York Internet

Purchased last minute ticket for holiday travel for my son.I am a single mom who travels in construction as a welder to give my son the best life I can. For Christmas this year we are all traveling to Florida to my sister. I purchased his tickets through Farebuzz only to find out American Airlines could not except flight due to a overnight layover where I was going to meet my son and then put him on flight in morning. Called Aaand they said it was canceled and money funds would be immediately refunded due to his age and it was not possible to rebook flight on AA website because of their policies . Early that morning someone from Farebuzz went back in and fraudently w/o my permission recharged my card again! I had already purchased tix through Jetblue for my son. Called Farebuzz and spoke with Prince.

He was very very helpful and said as long as I could provide him with proof of jet blue purchase I would be refunded in 2-3 days. It's day 5 I have not been refunded I called my bank they said that Farebuzz did not authorize refund and I need to take it up with them. I sent prince another email he said the refund was issued. Prince was helpful and I have no complaints about him personally but farebuzz took advantage of me. I don't have a lot of money it's Christmas and they owe me $200. $200 that should have covered my travel expenses but now I am driving because the refund has yet to post. It is unfair rant they not only took advantage of me but now after doing extensive research on the company ican see that the purchase flight cancel flight is a scheme they do .

i have found over 200 plus complaints in this company online and if my money isn't in my account as of tomorrow morning I will be telling my bank that they fraudently charged my card without my permission and I will provide all proof of correspondence with AA and Farebuzz. Buyers beware. Don't waste your time oh and I also used their promo code on their website. That's a joke too it shows that it goes through during purchase and then in your email receipt it shows no discount. I work 80 hours a week and the last thing I need is to worry about recovering my $200!thanks a lot for ruining our Christmas!  I went to pick seats for my son on American Airlines email they sent me. The status stated unknown and when I went to pick his seats it wouldn't let me and said to call reservation. I called reservations with aa and the said with the overnight connection my son Gould not take flight so they canceled flight at 3:57am .

The girl told me to to go on their site to try and book the flight again and on American Airlines site it wouldn't let me book that flight because of the overnight layover with my son ... So then I started a search for new tickets and hit jet blue tickets and then saw your charges . I called American Airlines and they said someone went back in from fare buzz and out the flight in on your site cuz on American Airlines site it is not possible to book that flight ... So that's when I called prince I was in hysterics and he helped me Sent from my iPhone On Dec 18, 2015, at 10:41 AM, Prince <prince@farebuzz.com> wrote: ​​​​​​Hi Sarah, This is in regards to our telephonic conversation that you want to cancel your Flight Reservation (551956). Kindly reply me on the same email as a "Token Of Acceptance" for confirmation for cancellation. Please note that the refundable amount ($197.70 ) will be refunded with in 2-3 business days back to your card. Feel free to contact us any time on our toll-free number which is 888-808-4123 option 4 customer service. -- Thanks & Regards Prince Customer Service 135 West 50th Street | Suite 504 New York, NY 10020 Toll Free:- 1-888-808-4123 (212) 391-2313 www.Farebuzz.com logo