Complaint Review: Fashion Louis Vuitton - Internet
- Fashion Louis Vuitton Internet USA
- Phone:
- Web: http://www.fashionlouisvuitton.com
- Category: Specialty Stores
Fashion Louis Vuitton Fake LV Products Asia Internet
*Consumer Comment: Ok
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Their website claims their Louis Vuitton products are authetic.
Everything about it was fake from the plastic card to the attached tag to the plastic around the handles. One handle even broke off within the first day. I sent pictures and they said they would do "anything". I said I wanted t least 50% back and keep it. Then they said that I could keep it and they would "compromise" with me and refund 5%.
They also said if I try to return it, the shipping company "loses" the products a lot and I will not get a refund if it is lost. When I said 5% was not enough. They also emailed me back increasing the handling fee from 10% to 15% for returns IF they get them back.
They never denied the products were fake. I sent pictures of the broken handle. If I knew it was based out of China, I would not have ordered.
Here is my email so far with them:
--------------- Original Message ----------From:Sent: 2015-02-09 22:41Subject: Re: Re: Fwd: Order ConfirmationNo, a 5% refund is NOT a compromise. There is NO way a LV authentic bag would have this problem. You have made false claims and if I return it, I will likely hear the excuse that it was damaged so that you will give me none of my money back. I will accept a 50% refund and keep it.On Mon, Feb 9, 2015 at 12:53 AM, Tony <after_sale@krintertrade.com> wrote:Dear Customer,Thanks very much for your message.If you want to return it, you should pay the shipping fee. It is about $60. If it is damaged or detained by customs, we can't refund you. After we receive it, we will refund you but deduct $60 (shipping fee) and 10% payment(bank handling fee). I think it doesn't make sense. So how about we making a compromise, I refund you 5% payment, you kindly keep it.Anything please just feel free to contact us.Best Regards,C.S Department,Tony--------------- Original Message ----------From:Sent: 2015-02-09 09:47Subject: Re: Fwd: Order ConfirmationThanks, Tony. Is there a place in the US where I can exchange it? If not, who pays the return shipping charges for a refund? I am doubtful of the authenticity of this LV bag and do not want to own a fake LV bag.Thanks,On Sun, Feb 8, 2015 at 7:17 PM, Tony <after_sale@krintertrade.com> wrote:Dear Customer,Thanks very much for your message.What would you like us to do?Anything please just feel free to contact us.Best Regards,C.S Department,Tony--------------- Original Message ----------From:Sent: 2015-02-09 04:53Subject: Fwd: Order ConfirmationHello. My order # was for a Pallas bag. I have used my bag less than one day and the strap has already broken! Is this really an authentic bag? This does not match the quality of a LV bag. Please advise of my options immediately!
This report was posted on Ripoff Report on 02/10/2015 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fashion-louis-vuitton/internet/fashion-louis-vuitton-fake-lv-products-asia-internet-1208207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Ok
AUTHOR: Stacey - ()
SUBMITTED: Wednesday, February 11, 2015
Not a bad fake - seen worse but stop buying LV bags at store online. The only way to get a REAL LV bag is at the LV store but since you wanted to pay 100.00 dollars or less then you got what you paid for.


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