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Report: #1452578

Complaint Review: fashionmonsieur - Suzhou Jiangsu TaiCang

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  • Reported By: Sara — Rockford Illinois United States
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  • fashionmonsieur 88 BeiJing East Road Suzhou Jiangsu, TaiCang China

fashionmonsieur They sent to me an item different from what I bought and they don't allow me to send back the wrong item and have back my money Suzhou Jiangsu TaiCang

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I bought on http://www.fashionmonsieur.com/ a pair of Nike with a very competitive price. After 2 weeks I received a pair of shoes completely different from that one that I paid for. They declared that the value of the item was 10$ when I paid 80$. I tried to write to their customer service to understand how to handle the problem. At the beginning they told me that it wasn’t their fault, but the shipper’s fault. After 2 weeks, it was clear that they weren’t doing anything to solve the problem. I asked them how to send back the item in order to be able to have back my money; they never gave me instructions to do that.  They replied that I could hold the wrong item and they would have guaranteed me an extra 30% discount on my next purchase. 

This report was posted on Ripoff Report on 07/20/2018 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fashionmonsieur/suzhou-jiangsu-taicang-215400/fashionmonsieur-they-sent-to-me-an-item-different-from-what-i-bought-and-they-dont-allow-1452578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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