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Report: #530951

Complaint Review: FAST BLOG INCOME THROUGH GOOGLE - LONDON Select State/Province

  • Submitted:
  • Updated:
  • Reported By: rpelzer — Plymouth Massachusetts United States of America
  • Author Not Confirmed What's this?
  • Why?
  • FAST BLOG INCOME THROUGH GOOGLE 19 Dunelm Way Leadgate Counry durmam CONSETT DH87 LONDON, Select State/Province United States of America

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*NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.


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This company advertises through "Google" as a legitimate home based business.

When I notice the charge of 74.97 US I called 888-205-4332 and spoke to a client rep in India. Who informed me that they could not cancel my account established without my permission. They claimed I read and agreed to an online contract to allow a changing amount to be charged to my account each month for access to a list of home based business.

I was placed on hold for 21 minutes before I could reach a supervisor. The person who transferred me was the same person who came back on the line and said they were a supervisor. When I explained again that I had nothing to do with this company or ever authorized anything and to be debited from my account.

I then demanded to speak to the billing dept. Surprised to learn the same voice came back on the line a few moments later and was now the billing department....

I was told "we're not going to refund anything....you're on a monthly billing cycle and will continue to be billed"...

I called my bank and of course they have already had several complaints in the last 24 hours.

THIS IS A NEW SCAM.....

 

This report was posted on Ripoff Report on 11/30/2009 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fast-blog-income-through-google/london-select-stateprovince-/fast-blog-income-through-google-19-dunelm-way-scam-london-other-530951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Comment

Personal Experience

AUTHOR: Michael T. Robertson - (United States of America)

POSTED: Thursday, December 24, 2009

I too was taken in by the advertisements, which claimed to be providing a one time package of information about how to use google to blog, etc..Did not purchase for money making purposes, but what I thought was an information package about google advertising.

Contrary to what is stated above, there are protections for consumers, including but not limited to 15 U.S.C. 41-54, the Unfair and Deceptive Trade Practices sections.  Including or secreting hidden agreements within the terms and conditions link, is not sufficient to apprise the consumer of the charges that will be made, or exactly what the consumer is buying.  The advertisements and links do not state that a membership is being sold, nor disclose the details regarding the transaction.  The use of banners and testimonials that indicate you are buying a simple information package, are misleading and fraudulent. 

I attempted to call the company, and asked for a refund of the money I paid, for services and information I never received. 

If you are interested in becoming a participant in a class action against Fast Blog Income, Inc., please post your experience here.  I will set up an email account specifically to receive consumer complaints regarding Fast Blog Income, Inc., and will post after the Holidays. 

Thank you,

Michael

 

I am considering filing a class action against the Vendor as well as the Banks, who are not complying with the law in regard. 

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#2 UPDATE Employee

Clarification of Program

AUTHOR: Fast Blog Income - (United States of America)

POSTED: Wednesday, December 09, 2009



Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program.  The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.

We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

Thank you, Fast Blog Income Staff

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#1 UPDATE EX-employee responds

ECO Venture

AUTHOR: clslawoffice - (United States of America)

POSTED: Sunday, December 06, 2009

FastBlogIncome.com aka ECO Venture Group, LLC
1101 Haynes St Ste 1
Raleigh, NC 27604

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