Fast Loan Fast Complete Rip-off Internet

I was checking my account on-line and saw a withdrawal for $30 from this company.  I called my bank and got the companies information.

I called several times and kept getting the message "Due to our call volume we cannot take your call at this time."  I called the following day and after several attempts finally talked to a live person.

I let her know that I had not requested a payday loan and did not know how they got my info but I wanted my money back.  The person I spoke with told me I could not have a refund because the loan application for a loan for $300.00 was already processed.

I quickly informed her that I was going to be filing a dispute with my bank since I did not authorize them to withdrawal one cent from my account.  In so many words she told me to go ahead and do it.

When I called back to find out where the money went since it was never deposited in my account, I keep getting the same automated message stated earlier.