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Report: #350244

Complaint Review: FastDomain.com Fast Domain - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: Chicago Illinois
  • Author Confirmed What's this?
  • Why?
  • FastDomain.com Fast Domain Nationwide U.S.A.

FastDomain.com Fast Domain false advertising Internet

*Consumer Suggestion: Fast Domain Prices

Show customers why they should trust your business over your competitors...

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Look at what happen after I told them i would file a complaint on ripoffreport.com go to fastdomain.com after you read this!

Name: FIRST TIME SALES QUESTION
Web Site: Fastdomain
Department: Sales
Question: Im having a problem signing up

mdocea [5:02:43 PM]: Thank you for choosing Live Chat. Please allow me a some time to review and respond to your question. If you have not already provided your Main Domain name please do so now along with any additional details you feel I should have. I take multiple chats at once. There will be a short delay between my replies.

FIRST TIME SALES QUESTION [5:02:43 PM]: Im having a problem signing up
[5:03:28 PM]: I founf a special offer for $3.95 but when i go to check out it says $6.95
mdocea [5:08:25 PM]: Thank you for your patience. I apologize that this is taking so long. We have been unusually busy today and I am answering multiple chats. Please allow me a minute or two between questions so that I may review and respond. If you do not have very long to spend today you may, if you prefer, create a Support Ticket; in which case please include as much detail as possible about your issue(s). Our Ticket Support team will reply to your issue with in 24 hours. Thank you again for your patience. Would you prefer to wait or to submit a ticket?
FIRST TIME SALES QUESTION [5:08:58 PM]:
waut
[5:09:01 PM]:
wait
[5:09:14 PM]:
i want to buy service
mdocea [5:14:31 PM]: That is correct the cost is: $166.80 due at sign up; [24 mo. x $6.95 mo.]
FIRST TIME SALES QUESTION [5:15:20 PM]: http://hosting.fastdomain.com/

[5:15:33 PM]: it says $3.95
mdocea [5:18:19 PM]: Sorry it does not.
[5:18:29 PM]: Please clear your cache and then manually type in: http://hosting.fastdomain.com/
FIRST TIME SALES QUESTION [5:18:41 PM]:
i did
[5:18:53 PM]: it still says it
mdocea [5:18:54 PM]: Here is more information on how you can clear your cache: http://support.lexis-nexis.com/lexiscom/record.asp?ArticleID=wg_cache
FIRST TIME SALES QUESTION [5:19:05 PM]:
i know how
[5:19:13 PM]:
never mind ill go somewere else
[5:19:47 PM]:
i will post this conversation on rippoffreport.com
[5:19:51 PM]:
take care
mdocea [5:20:03 PM]: Please understand the only reason you are seeing that is because you clicked on a link and you are looking at it through someones affiliate account that is not a price we can offer or guarantee the only price we can offer is the one you see on: http://www.fastdomain.com after you correctly clear your cache!

website owner
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 07/11/2008 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fastdomaincom-fast-domain/nationwide/fastdomaincom-fast-domain-false-advertising-internet-350244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Suggestion

Fast Domain Prices

AUTHOR: Jayne - (United States of America)

POSTED: Saturday, July 07, 2012

FastDomain.com runs specials now and then for short periods of time. The $3.95 per month price you found was one of those times. I signed up under this same special offer and when I renewed my account, I was charged the normal rate of $6.95 per month.  So don't mad that the offer ended before you could get signed up. If you can, wait until they offer it again. Google "discount offers FastDomain" and you'll find the specials if there are any - that's what I did - and don't dawdle - if you find one, sign up immediately.

FastDomain has been wonderful to work with and their customer service is the best ever - they will even talk to you on the phone - from the USA!!!!! I have 4 websites with them and have never had a problem that wasn't resolved promptly and with a smile.  I'm happy, happy.  May you be happy, too. :)

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