Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1154727

Complaint Review: Fasttech.com - Internet

  • Submitted:
  • Updated:
  • Reported By: bearyhot — Scottsdale Arizona
  • Author Not Confirmed What's this?
  • Why?
  • Fasttech.com Internet USA

fasttech.com RIP OFF, NO REFUND CHINA Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On  May 2nd I purchased an electronic cigarrette from Fasttech.com presuming it would ship in 5 days. After 12 days, I asked where my product was.  Two times, over a month time span, I was told 3 more days, 3 more days, and then after waiting a couple of more weeks, the item did not come into stock.

I decided to cancel that order. I asked for a Paypal refund and was given a gift code instead. I complained and they said that I must have chosen the wrong option and now that I had a gift code, I could not get my money back. I let this slide and decided to purchase a more expensive version of the original e-cig, hoping it would come into stock faster. I was told it would ship in 5 days before I bought it., After the purchase, I was told via email, it would not ship for 7 days. After waiting over a month for the original item, I asked for a refund to my Paypal because I refused to wait any longer for this item. I got a screen that said I would be refunded via Paypal in 48 hours.

When I went to check my Paypal today, the money wasn't there. This is the second time that Fasttech has promised money back to my Paypal and they gave me a gift certificate instead. I have cancelled several orders with them because the wait time for certain items is rediculous.

I have had other problems with this company as well. One item was lost in the mail and they made me wait 8 weeks before they would give me a refund for the lost item. The reason that they do this, is because they do not want you to file a Paypal dispute.

I deal with a lot of online vendors and the worst customer service, by far, is with Fast Tech. Once this dispute is resolved and I get my $39.01 back from them, I will NEVER do business with them again. Every friend whom I know, who has purchased from Fasttech, has had some sort of issue with them. Because they are in China, they feel like they can screw you and you will have no recourse. I urge more people to come forward and tell your story about how Fasttech has taken your money and either sent you a defective product, made you wait months for a item, given you a gift certificate when you asked for a Paypal refund or sent yout he wrong item all together. I know there are more people out there like me, and everyone should know, before they purchase from Fasttech, the issues that they may run across.

This report was posted on Ripoff Report on 06/13/2014 09:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fasttechcom/internet/fasttechcom-rip-off-no-refund-china-internet-1154727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now