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Report: #851448

Complaint Review: fasttracktofatloss - unknown Internet

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  • Reported By: jbsilver — Chicago Illinois United States of America
  • Author Not Confirmed What's this?
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  • fasttracktofatloss unknown Internet United States of America

fasttracktofatloss unknown Co. took money from my acct after I signed up for one time only pymt/on another weight loss program unknown, Internet

*UPDATE Employee: I would like to investigate this problem for you
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I signed up with Belly Fat free with the intent to give my niece a head start on her weight loss. They charged a one time only fee. A few weeks later I was charged $97. by FastTrackToFatLoss a company I had never heard of. I called the number provided on my bank statement and could barely understand what the person who is taped, was saying because she talked so fast and does not speak clearly. I left a message thinking there must have been some kind of mistake. If they called back I never got the message and have yet to speak to someone. But I made it clear I was not interested in their product. Since than they have helped themselves to my account 2 more times. And each time I'm hit with an overdraft. Which I have to pay and is ruining my reputation with my bank. Today I canceled that account. Stupid me I should have done it the first time they stole money out of my account. The worse part is I don't know what they are paying themselves for. I have not received anything from this company. No Books Tapes DVDs Emails Food Recipes    NOTHING. I can't find an address or a customer service number I can use to get in touch because I'm not a member?????? These people have stolen almost $300 from me and have given me nothing for it. I want my money back. I don't care if they do have some kind of program that works. Which I doubt and considering how much they got from me They can afford to pay people to write nice things about them.  And I'm willing to participate in any thing that is going on to put a stop to this kind of theft.     

This report was posted on Ripoff Report on 03/09/2012 05:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fasttracktofatloss/internet/fasttracktofatloss-unknown-co-took-money-from-my-acct-after-i-signed-up-for-one-time-only-851448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

I would like to investigate this problem for you

AUTHOR: Eric - (United States of America)

SUBMITTED: Saturday, March 10, 2012

POSTED: Saturday, March 10, 2012

Hello. I am an employee of the company you wrote your complaint report about and one of my responsibilities is to investigate the concerns of our customers and try to make it right for them.

Unfortunately I was not able to find a record in our system with the information noted on your report "JBSilver Chicago". If you can call us at 1-866-796-7204 or send us an email at support@fasttracktofatloss.com and mention that you posted a complaint on the ripoffreport it will get to me and I will figure out what happened, contact you, and take care of it.

I am hoping that you set up your complaint so that when folks respond it gets emailed to you. Otherwise I may never know who you are to get this solved.

Thanks for taking the time to contact us.

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