FastTrak BATA CREDIT CARD FRAUD ALERT San Francisco, California

 After I notice routing double dipping charging my FastTrak account for toll and then issue toll evasion violation at the same time I decide to close the account on 6/29/2011
I took time to visit their office in person since i no longer trust this agency
I brought two of my previously purchased toll tag and complete required Account Closer form.
This agency refuse to refund remaining $226 balance despite the fact that I want to close my account immediately. They refuse to issue immediate refund of unused funds and $20 for each tag they receive
they told me it will take 30 days to refund remaining balance to my AMEX credit card which is BS.
On Saturday  july2, 2011 I discover that my AMEX credit card have unauthorized transaction by no other other then FASTRAK state of CA government agency who have the audacity to access my credit card w/out my knowledge and consent and charge another  $335 instead of refunding and despite the fact that this account was closed 3 day before that .
If any private citizen will do that he will be prosecuted for credit card fraud and theft.
Conclusion of this story do not trust Fastrak with your credit card or bank account information.these people can not differentiate credit transaction from debit or just act as criminal corrupted entity.
When you visit this office you will quickly understand why this situation happening,  the staff including their manager, most likely got their jobs due to some sort of affirmative actions or other social engineering program and not because of their customer service skills nor professional qualifications. 
Obviously these folks are not qualified to do this job and can not be trusted with other people money they clearly embezzle.  Would any one get these rat bastards out of this job to stop the abuse of power and criminal activity.