Complaint Review: Fetch Incorporated - Philadelphia Pennsylvania
- Fetch Incorporated 1 International Plaza Suite 140 Philadelphia, Pennsylvania United States of America
- Phone: 18664673875
- Web:
- Category: Insurance Companies
Fetch Incorporated - Pet Plan USA denied my claim for my lost pet, and I am extremely upset over the loss of him. He was a big baby. Philadelphia, Pennsylvania
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When ever I sign up for service or any agreement on my
behalf, I make certain that fine print is read and understood accordingly. I
honestly do not believe the violation that led to my denial was addressed
during my purchase of insurance online. Exclusions should have been noted
beside the theft and straying of coverage online. This was not explained to me
on multiple occasions. I was told once for the very first time by written and
verbal communications. Rajah was house broken and outside majority of the time,
and spent his first year and half inside. He had his own fence with the
addition of the back yard fence which is 6ft high, and he was not able to fully
see outside of the back yard surroundings. You cannot keep an animal of large
breed inside at all times. I am open to all form of Investigations if needed.
I had no knowledge of this so called violation. If that
was the case I would have never filed a claim, and my insurance would have been
canceled a year ago. I believe in and understand company policies, and wouldn't
dream of taking advantage over them. When I called in to ask why my claim was
denied, I was told I didn't confirm Rajah's Micro-Chip number in my claim, so I
issued his chip number to them. Issuing Rajah's chip number to them clearly did
not satisfy the issue. I've never filed a claim with Pet Plan USA and after paying my quarterly premiums each month this is the kind of service they give me.
After searching through scores of insurance companies
to insure Rajah, Pet Plan
This report was posted on Ripoff Report on 01/15/2010 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fetch-incorporated/philadelphia-pennsylvania-19113/fetch-incorporated-pet-plan-usa-denied-my-claim-for-my-lost-pet-and-i-am-extremely-ups-555066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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