F.I.D. International Inc The worst moving experience ever! Sunrise Florida

Wow! Talk about timing!My husband and I are shipping our household from NYC to Australia. I had been talking to various companies but none SEEMED to compare to a company known as "CNN INTERNATIONAL". 

FID International in Sunrise and Pompano Beach Florida. These people kept increasing the cost of my move. They claim I am in default of my contract because I had not completed my payment. I NEVER received a final invoice or any invoice for that matter prior to this past due/default notice, which still didn't include my balance. I had to ask them for it two or three times. I have never even received a revised quote. They have added a lot of charges that were supposed to be included in the quote. Nancy Roberts of FID kept sending me terse and intimidating emails threatening to put an additional $500 hold fee on my shipment and to hold my shipment up if I didn't send them all the money they wanted within 24 hours. I informed her that I intended to contact the BBB and dispute the amount. She still insisted on the payment.

Before the move, I authorized a deposit payment of $1405.00 to FID from my American Express card. American Express informs me they took $1641.20 US dollars.

They botched the pickup. It was supposed to be August 22nd. The first mover called on the 21st wanting a credit card number and wondering if there was any furniture in the move. FID was supposed to pay the mover. He forwarded me his email from FID and indeed they did not send him the complete list. They did not get a mover there until the 26th. My sister had flown to Memphis from D.C. to close the estate and take care of this move for me. They cost her additional days off work and she had to reschedule everything else. They only sent one (1) person and my 46 year old sister had to help him with the heavy lifting. I heard nothing until September 10th when they sent the default notice.

The original quote plus my authorized add-ons was $2795.00. The last estimation I received was for $3865. They also insisted I pay $350 for a crate for a granite table. This was on my original list of items, and a quote was given to include it. It was only later after thinking about it and trying to figure out a way to jack up my bill that they came up with this. After paying the $1641.20, I should have owed around $2600. They insisted on $3372.85 or they would slap me with a hold fee of $500 and hold up my shipment.

I thought I had thoroughly researched them online before signing up. Since then, there are numerous complaints to be found about them and their practices. BEWARE!

We used these clowns in 2007 to move over to Oz. They were were easy to deal with until we paid their charges, which included the traditional unquoted extras.

After that the guy went AWOL and palmed us off onto a girl who was useless.

The consignment arrived three weeks late, in the interim the wife, our three kids and me were camping out in a friends apartment sleeping on the floor.

There must be better moving companies than this out there.

We used these clowns in 2007 to move over to Oz. They were were easy to deal with until we paid their charges, which included the traditional unquoted extras.

After that the guy went AWOL and palmed us off onto a girl who was useless.

The consignment arrived three weeks late, in the interim the wife, our three kids and me were camping out in a friends apartment sleeping on the floor.

There must be better moving companies than this out there.

We used these clowns in 2007 to move over to Oz. They were were easy to deal with until we paid their charges, which included the traditional unquoted extras.

After that the guy went AWOL and palmed us off onto a girl who was useless.

The consignment arrived three weeks late, in the interim the wife, our three kids and me were camping out in a friends apartment sleeping on the floor.

There must be better moving companies than this out there.